Johnson & Johnson has been under fire recently for a spate of poorly-manufactured products, and like other major companies mired recalls, the pharmaceutical giant is working hard to restore its image. Bill Wheldon, J&J's CEO, apologizes for the failure to see its manufacturing practices falter, and for the workers themselves who did not follow GMP. He calls the internal issues a "disservice" to its promise and a major "disappointment."
Wheldon seems honest in his apology, but is he deferring too much blame on his manufacturing workers? Watch the video to see for yourself.
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