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The Digital Manufacturer: Resolving the Service Dilemma

Digital transformation must start with top-down leadership, and requires changes spanning people, process, and technology. With the foundational business process and technology capabilities in place, manufacturers will have greater business agility to leapfrog competitors; derive insights that will create organizational efficiencies and reduce silos; and build a new customer, partner, and organizational experience for the digital age.

Digital transformation must start with top-down leadership, and requires changes spanning people, process, and technology. With the foundational business process and technology capabilities in place, manufacturers will have greater business agility to leapfrog competitors; derive insights that will create organizational efficiencies and reduce silos; and build a new customer, partner, and organizational experience for the digital age.