The manufacturing sector has not been spared from the changing face of customer expectations when it comes to pricing, delivery, and quality. However, in confronting these challenges, manufacturers have learned a number of best practices when it comes to allocating resources, embracing short-term challenges, and realizing long-term benefits.
Through proper planning and asset utilization manufacturers can successfully adjust to new demands and, as a result, make their enterprise stronger and more resilient. Meshing the voice of the customer with the right investments and use of internal data could play a key role in determining which manufacturers thrive and grow in an increasingly competitive marketplace.