Vodafone Automotive

Vodafone Automotive The leading provider of IoT solutions for the connected car ecosystem automotive.vodafone.com Vodafone Power to you First choice for automotive IoT When your industry is going through the biggest disruption in a generation, you need a partner that knows your business inside and out. Are you ready for the new industrial revolution? Car makers, component manufacturers, insurers, fleet operators and the many other players in the ecosystem are working to adapt to all the new possibilities that the Internet of Things has opened up. Today, innovations enabled by the connected car, such as smart fleet management and usage-based insurance, are still novelties; before long, they’ll be commonplace. And the pace of change shows no signs of abating. In times of disruption like these, you need providers by your side that understand the big picture, and know how things work in your sector. That’s where we come in. We know automotive, we know IoT, and we have all the resources and capabilities to meet your connected vehicle needs. On the cutting edge of IoT IoT may have hit the headlines in just the past few years, but the underlying technology is well proven. Vodafone has been offering IoT solutions for nearly 25 years, and we’re consistently ranked as a leader by all the leading analyst firms, year after year— including IoT specialists like Machina Research and Analysys Mason, as well as by Gartner, in its Magic Quadrant. The biggest names in automotive choose us for IoT Put our knowledge of automotive and IoT together and you can see why so many of the world’s best-known automotive players rely on us to help them thrive in the new age of the connected vehicle. Our IoT solutions underpin many of the usage-based insurance policies in place today, and you can find our technology in more makes and models of vehicle than anyone else’s — more than 30 global car, truck and motorcycle manufacturers have partnered with us. Deep roots in automotive Vodafone has worked with manufacturers, insurers, fleet operators and aftermarket installers for years. In 2014 we redoubled our commitment to the sector. We acquired specialist automotive solution provider Cobra Automotive Technologies, giving us a stock of experience in automotive stretching all the way back to 1975, and a thriving aftermarket automotive hardware business. When we say we understand the automotive industry, we mean it. We’ve 40 years’ experience in the automotive industry and have been implementing IoT solutions for 25 years. Today we manage more than 41 million IoT connections around the world. And we do so for trusted names in every sector, from Amazon to Philips, KONE to Kärcher. Read our report “Connected, Automated, Shared” to learn more about the future of the connected car today. 2Vodafone Automotive Everything you need in one place Look under the hood of any IoT solution and you’ll find a chain of technology components and services that have to work flawlessly together. When IoT is so critical to your future, you can’t afford the disruption and delay that comes with integrating components from multiple providers — or the extra complexity of doing so on a global scale. Our IoT solutions are seamlessly integrated to span every element in the technology stack, and every stage in your project, along with the reassurance that you only get from a single point of contact. And because we’re Vodafone, we’ve got the people, the resources and the reach to support you, no matter how big your ambitions. The ability to deliver — end to end From the dashboard to the service centre, IoT solutions involve many different technology elements. We deliver them all, on a global scale. 91% of businesses say that when it comes to IoT, it’s important to work with an end-to-end solution provider. Vodafone IoT Barometer 2016 We supply British supercar maker McLaren with our Vodafone-hosted telematics solution, which can track stolen vehicles in over 49 countries. Hardware design and testing Hardware production With Vodafone Automotive we can offer end-to-end telematics services or any part thereof Communications network Telematics software platform Secure Operating Centres 3 Vodafone Automotive Our facility in Northern Italy manufactures nearly three million products every year. Professional services: your vision, our experience Every successful IoT project starts with a strategy. Our experience working on some of the world’s largest IoT projects means we know what works. Our consultants can help you build your business case and forecast your ROI, design your infrastructure, and map out each stage of your project, from day one to launch and beyond. We look beyond the technology questions: we can advise on revenue models, partnerships and regulatory issues, as well as the hardware and software decision. Telematics hardware: where the vehicle meets IoT You might think of Vodafone as a network provider — but did you know that we design and manufacture our own hardware too? Our range of telematics devices, anti-theft systems, parking sensors and other in-vehicle hardware have been developed for fitment both at point of manufacture and in the aftermarket. We’re the choice of premium manufacturers like Porsche, BMW, Maserati and others. And just like you, we know the importance of exceeding the most stringent automotive and insurance standards including those of European bodies like Thatcham (United Kingdom), Kiwa-SCM (Netherlands), Incert (Belgium) and Pimot (Poland). Global network: IoT’s nervous system Your vehicles and drivers could be anywhere in the world, and no matter where they are, they need fast, reliable connectivity in order to share data and access applications. Vodafone operates one of the globe’s largest networks, including not only the 3G and 4G cellular networks that reach more than 400 million customers every day, but the thousands of miles of copper and fiber that span continents and oceans and keep data flowing. Through our own infrastructure and that of our partners, we cover nearly 50 worldwide markets in Europe, Africa, Asia and North America. But 50 markets doesn’t mean 50 different SIM cards adding complexity to your supply chain. We simplify your global deployments with a single global SIM (in a range of form-factors) that roams freely in any country, on any network, giving you easy billing and your customers the best possible coverage. Porsche chose us as its strategic partner to develop and produce the Car Connect hardware and software systems, now deployed around the world. We’re known for the strength of our European coverage. That’s why we’re AT&T’s roaming partner in Europe for Porsche, Jaguar and, most recently, GM, for whom we’ll be providing services such as in-car connectivity, security, diagnostics and eCall. Work with the experts Here are six reasons why Vodafone is the clear choice for connected car solutions. 4Vodafone Automotive We’ve got a 900-strong team of automotive experts across the globe. Cloud and hosting: a secure home for your applications At the heart of your IoT infrastructure, data from thousands of customers must be gathered, processed, shared — in huge volumes, often in real time, by mission-critical applications. Those applications and their data need to be hosted on infrastructure that you can trust to perform, with the scale to handle even the largest rollouts. Vodafone offers a range of managed hosting and private cloud solutions from our 28 data centres around the world, each certified to meet local regulatory requirements and the highest standards of security, privacy and availability. How do we know our infrastructure will meet your needs? We trust it ourselves, to host our own applications, with millions of concurrent users. And if that’s not enough, we back up all our solutions with SLAs tailored to your specific needs. The Global M2M Platform: putting you in control The Global M2M Platform is a powerful online hub that gives you complete management of all of your Vodafone IoT connections in one place. It offers you instant control of each SIM’s status, alerts you to any problems, and gives you comprehensive reporting. Through its flexible APIs, you can flow IoT data to your business applications. To protect your customers’ data, the Platform features granular user controls and full end-to-end encryption. And to ensure you get the best possible experience, the Platform is hosted and fully managed by us with SLAs for availability. Service and support: because people matter Our Secure Operating Centres (SOCs) provide the human face of IoT, serving as your first point of contact when there’s a problem, and even acting as an outsourced service team directly serving your customers. Whether it’s liaising with local police forces to help recover a customer’s stolen vehicle or even sending out a mechanic when a driver has broken down, our dedicated operators handle millions of minutes of contact centre calls for our customers every day in 49 countries. For automotive manufacturers and insurers, we offer the My Connected Car app and web portal, created especially for your customers. It’s customisable to suit your brand. And whether enabling your customers to monitor their driving behaviour, or personalise a host of safety and security systems for their car, you’ll be providing them with an accessible and user-friendly way of communicating with their IoT technology. 5 Vodafone Automotive Solutions for automotive manufacturers Our in-vehicle hardware and connected telematics solutions help manufacturers deliver a better experience to consumers and commercial vehicle customers. Safety and security devices Vodafone Automotive produces a range of products that you can fit at point of manufacture or in the aftermarket to make every journey safer and easier for your drivers, including parking sensors and anti-theft systems. Security is naturally an important consideration. Our immobilisers, sirens and motion-triggered alarms go through rigorous testing to exceed OEM standards and provide the best protection for your vehicles. And if the worst does happen? We’ve got your customers covered. Our SOC uses IoT technology to track stolen vehicles by pinpointing the exact location and speed of the car in real-time across 49 countries using GPS and cellular signals. Multi-lingual Vodafone Automotive operators then liaise with local police, in their language, to aid vehicle recovery. We’ve attained the GM “Standard of Excellence” and been rated an “A” supplier by VW Group for our hardware since 2015. Vodafone Automotive supplies anti-theft devices for Tesla’s Model S and Model X. 6Vodafone Automotive In-car connectivity Accenture’s Connected Car Survey1 shows that drivers prize connectivity even above vehicle performance — it’s a top priority for your buyers. Our IoT solutions enable you to provide smart connected features, such as live navigation traffic updates, streaming music and more. Our Internet-in-the-Car (IITC) service uses Vodafone’s 4G technology to put a fast and secure Wi-Fi hotspot right in the cabin, offering drivers and passengers the convenience of internet access wherever they roam across Vodafone’s footprint. Remote vehicle monitoring IoT solutions can help you not only to meet the latest safety and compliance regulations, but also monitor the health of your vehicles when they’re out on the road. From 2018, every new model you manufacture is required to come with built-in connectivity that can trigger an emergency services alert in the event of a collision. We provide this eCall technology, but we’re using it to benefit drivers in other ways too. Vodafone Automotive’s bCall system automatically transmits vehicle diagnostics to our SOCs, so if your customers need roadside assistance, we can respond quickly. That’s not all. Our IoT solutions give you a live connection to the car that you can use to monitor usage and vehicle faults. You can issue over-the-air vehicle updates to in-car systems, potentially avoiding expensive recalls, or automatically book customer vehicles in for a service at a dealer before a fault is ever noticed by the driver. The EU’s eCall require all new cars sold from 2018 have the capabilities to automatically alert the emergency services in the event of a serious accident. 1. www.accenture.com/us-en/insight-automotive-connected- vehicle 7 Vodafone Automotive Services for insurers IoT offers you better ways to monitor vehicles on the road, to manage risk and forge better relationships with your customers. Usage-based insurance (UBI) Road users are looking for personalised insurance premiums that reflect their real-world driving behaviour, rather than their age or claims history. Our state-of-the-art telematics systems are equipped with accelerometers and GPS technology so you can capture real-time driving data and build up a more accurate picture of who you’re insuring. And we make it easy for you to manage your UBI clients. You can access the data via our Managed IoT Connectivity Platform, which enables you to monitor the location and status of in-car connected devices with greater control and at a lower cost than previously possible. Drive up customer engagement UBI can be the launchpad for value-added customers services. For instance, the in-car black boxes enable insurance companies to spot when clients have experienced a crash, breakdown or even theft. By providing automated crash and breakdown notification – eCall and bCall – you can improve response times to road accidents. You can improve customer relationships by offering concierge services, where customers are proactively offered loan cars in the event of an incident. UBI enables you to extend your customer relationships in other ways too, for instance offering smartphone services to interact with clients. Through the Vodafone My Connected Car mobile app and web portal, drivers learn how to lower their premiums, reviewing their driving patterns and checking scores for speed, smoothness and road usage, which are regularly updated according to recent performance. We’ve been working for Generali to offer UBI — the first service of its kind in Italy — since 2010. The business now installs 800 of our units every day. 8Vodafone Automotive Fraud prevention Fraudulent claims are a big problem for both drivers and insurance providers, with the Association of British Insurers estimating that fraud adds, £50 a year to each British driver’s insurance policy. To combat this, insurance providers are using driver diagnostics and automated detection to determine under which conditions drivers tend to have accidents and to help assess the validity of each and every claim. Vodafone Automotive provides you with a complete crash reconstruction report: including speed graphs; three axis acceleration; maps; driver and vehicle information; and positioning data, so you have a clear insight into every accident reported. As an insurer, or fleet operator, you can not only reduce the number of claims you pay out on, but also provide customers with a better claims experience while bringing down the overall cost of coverage. 9 Vodafone Automotive Solutions for fleet operators Our solutions enbale you to better manage costs, reduce risks, and use assets more effectively. Managing your fleets Operating a fleet of vehicles is a big business cost — whether they’re delivery vans, rental vehicles or company cars — so it’s important that you protect your investment. Our fleet telematics solutions are helping companies to track the location of their vehicles. Vodafone Automotive fleet management features include: • Unique tracking and managment service. You get up-to-date, accurate insight into location, status, and speed of your vehicles. • Extensive reporting and mapping. Our extensive reports enable you to drill into the details of your fleet operations and identify opportunities to realise cost savings. • Electronic First Notification of Loss (eFNOL). Our crash alert capabilities ensure the right person in your organisation is immediately contacted in the event of an accident, providing them with the vehicle’s details, and the time and location of the incident. Fulfilling your duty of care Employers are today expected to take the welfare of their staff seriously — even when they’re out of the office. Safety on the road is a real concern. Vodafone Automotive’s fleet management solutions enable employers to capture driver, location and vehicle data — and in the event of an accident, automatically alert the emergency services. These solutions also enable employers to demonstrate compliance with regulations such as the European Working Time Directive, by providing a detailed breakdown of the hours drivers are on the road. TNT wanted a clearer picture of where its assets were located and when deliveries were taking place. Vodafone Automotive enabled it to connect thousands of objects, from delivery vehicles and parcel scanners to electronic proof of delivery (EPOD), enabling the business to detect in real time when a vehicle had broken down or been delayed, and track the journeys of valuable or sensitive shipments from source to destination. 10Vodafone Automotive Find out more To find out more about the connected car opportunities, please visit automotive.vodafone.com The benefits: • Reduce running costs. Driving behaviour has a big impact on running costs when it comes to fuel consumption and vehicle wear and tear. Through monitoring your drivers, you can help them improve their driving styles. • Detect incidents such as breakdowns, accidents or theft. • Ensure drivers are complying with standards. This includes tracking allowable mileage for leased cars, or ensuring the vehicles aren’t taken outside of prescribed geofences. • Optimise service scheduling. You need your vehicles on the road. Using global IoT connectivity, you can also continuously monitor vehicle health so you can plan your maintenance work to maximise vehicle utilisation. A solution that suits you When you’re managing a fleet you need a solution that works wherever your drivers go. Our platform enables vehicles to travel internationally without losing connection or incurring additional roaming costs and is designed to integrate fully with our own and partner networks. What’s more, we’re scalable, cost- effective — and we’ll provide the APIs you need to integrate your solution with other systems. Vodafone Automotive11 automotive.vodafone.com Vodafone Group 2016. This document is issued by Vodafone in confidence and is not to be reproduced in whole or in part without the express, prior written permission of Vodafone. Vodafone and the Vodafone logos are trademarks of the Vodafone Group. Other product and company names mentioned herein may be the trademark of their respective owners. The information contained in this publication is correct at the time of going to print. Any reliance on the information shall be at the recipient’s risk. No member of the Vodafone Group shall have any liability in respect of the use made of the information. The information may be subject to change. Services may be modified, supplemented or withdrawn by Vodafone without prior notice. All services are subject to terms and conditions, copies of which may be provided on request.