ASQ Survey Indicates Small Recovery In 2010

Survey of global manufacturers shows a majority are optimistic about a small economic uptick in 2010 at their organizations.

MILWAUKEE -- A new ASQ (American Society for Quality) survey released Tuesday shows a majority of manufacturers are optimistic about a small economic uptick in 2010 at their organizations.

The results show a majority of respondents employed in the manufacturing sector predict their organizations will experience some financial recovery in 2010. However, the survey shows respondents believe further cost-cutting measures will continue to be implemented.

Cost-cutting measures that respondents predict their organizations will experience in 2010 include:

  • creating processes to reduce costs
  • pay freezes
  • hiring freeze
  • mandatory budget cuts
  • staff layoffs
  • reduced employee benefits

Respondents were also asked what one tip they would give to manufacturers to ensure revenue growth in 2010. The top four tips from respondents were:

  • Continue to take part in continuous improvement practices and increase use of quality processes
  • Increase customer satisfaction
  • Implement more lean processes
  • Reduce costs

“Since the manufacturing sector greatly impacts the economic climate, this survey may serve as a good predictor of the overall 2010 financial outlook,” said ASQ President Peter Andres.

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