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VIDEO: Making e-Commerce Work For Manufacturers

In the last five to ten years, the use of online ordering has skyrocketed in the industrial MRO space. But tracking down a specific product isn't always easy. Speed, compliance and spend management are all significant factors in this process.

In the last five to ten years, the use of online ordering – via a desk top or mobile device – has skyrocketed in the industrial MRO space. But tracking down a specific product isn't always easy. Speed, compliance, and spend management are all significant factors in this process. In this video by our sister publication, Industrial Maintenance and Plant Operations magazine, Executive Editor Anna Wells speaks with Geoff Robertson – Vice President, e-Commerce Strategy and Planning for Grainger – on some of the emerging areas of e-commerce functionality, and the business processes these advancements are designed to address.