EAST LONGMEADOW, Mass. (April 4, 2013) – LENOX, a leading manufacturer of premium band saw blades, power tool accessories and hand tools, announces the successful completion of the annual ISO 9001 surveillance audit at their East Longmeadow, Massachusetts facility.
LENOX first achieved certification in 1993, and at the time was the first U.S.-based band saw blade manufacturer to obtain certification. Twenty years later, LENOX continues to demonstrate a commitment to quality by meeting – and often exceeding – the standard, which has gone through a number of revisions since being issued back in 1987.
“LENOX continues to meet the requirements of the international standard for quality systems. This is just one of the many examples of the efforts that LENOX puts into quality assurance, superior product design, and world-class customer satisfaction,” states Dave Robinson, LENOX Director of Manufacturing Operations.
The ISO 9001 surveillance audits are conducted by independent third party organizations that are approved and accredited to conduct audits to the standard. The audit covers a number of issues and processes, including the following:
- Management responsibility, commitment, and resource allocation
- Review of quality systems and records, including Document Control, Management Review and Continual Improvement records and data, Internal Auditing, and Corrective and Preventive Action
- Purchasing and Purchased Product Verification and Test
- Employee Training
- Manufacturing Review
- Overall infrastructure and work environment
To learn more about LENOX please visit www.lenoxtools.com.
LENOX began in 1915 with a 10-employee team and a passion for bringing customers hacksaw blades that cut faster and lasted longer. Now, more than 95 years later, our passion hasn’t changed—but our team has grown to more than 900 people who manufacture and market the LENOX products in more than 70 countries. Our ISO 9001-certified facility in East Longmeadow, Mass., boasts a 500,000 square ft., 11-acre space for designing, testing and manufacturing power tool accessories, hand tools, band saw blades and accessories. LENOX recently announced the UpBlade Challenge at www.oneblade.com. Part of Newell Rubbermaid’s global portfolio of leading brands, learn more about LENOX at www.lenoxtools.com or sign up to get the latest news at www.twitter.com/lenoxtools, www.facebook.com/lenoxtools, or www.youtube.com/lenoxtools.