Pilgrim Software (Tampa, FL) announced the availability of SmartSolve 9.1, the latest and most enhanced version of its integrated process automation platform. The enhanced user interface provides for improved usability and increased end-user productivity, while further reducing costs. SmartSolve 9.1 includes enhanced capabilities in Audit management, Corrective & Preventive Action (CAPA), Customer Complaints, Document and SOP management, and employee Training and Certification. The release also includes additional reporting functions. The primary enhancement is a series of improvements to Pilgrim’s SmartStudio business application configuration solution which reduces the complexity and logic of enhancing, designing and building new compliance-centric business
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