FPX
H I G H - T E C H M A N U F A C T U R I N G :
S O L U T I O N O V E R V I E W
For the companies manufacturing and selling high-tech software and hardware solutions, being successful
means routinely introducing products and services to a market that has come to expect innovation, creativity
and efficiency.
At FPX, we are a SaaS provider that understands the challenges facing modern high-tech manufacturers and
their partner networks as they attempt to deliver solutions to customers that expect a personalized, seamless
buying experience.
With our enterprise CPQ application, high-tech enterprises are able to implement and maintain rules, logic
and product and pricing data into our solution, thereby allowing sales teams to sell products quickly and
easily, extending transparency to partner networks, and even allowing customers to buy directly through
ecommerce portals. With the ability to source, manage and distribute this vital data from a single location,
companies can now bridge gaps across the enterprise to deliver complex, highly configurable products and
services with confidence — regardless of channel.
“Having FPX’s solution on the front end
is one of the keys to our success.”
CIO, GENBAND
M A R K E T E V A L U A T I O N :
The digital commerce platform market is
growing. Gartner** forecasts a compound
annual growth rate of 15.3% for the period of
2014 to 2019 in terms of investment made in
digital commerce platform technologies, which
includes revenue from SaaS, licenses and
maintenance in support of digital commerce
business models.
W H Y C P Q ?
According to Forrester***, CPQ solutions have
historically been tied to verticals like high-
tech and manufacturing, but as ecommerce
and sales optimization have become major
priorities, CPQ is proving to be more valuable
than ever by adding features like ecommerce
configuration capabilities, guided buying and
selling, and more.
*Gartner, Inc. Magic Quadrant for Digital Commerce. 09 March 2016.
**Gartner, Inc. The Gartner Digital Commerce Vendor Guide, 2016. 25 May 2016.
***Forrester. The Forrester Wave: Configure-Price-Quote Solutions, Q1 2017. 07
February 2017.
S T R A T E G I C D R I V E R S :
Gartner* estimates that:
• By 2018, more than 50% of commerce sites will
integrate technologies from more than 15 vendors
to deliver a digital customer experience.
• By 2018, 40% of B2B digital commerce sites will
use price optimization algorithms and configure/
price/quote tools to dynamically calculate and
deliver product pricing.
• By 2018, 30% of cross-border purchases made my
Asian shoppers will match the delivery experience
of online in those shoppers’ home countries.
• By 2020, smart personalization engines used
to recognize customer intent will enable digital
businesses to increase their profits by up to 15%.
C A S E S T U D I E S &
I N D U S T R Y E X P E R I E N C E :
• Hitachi Data Systems
• GENBAND
• Fujitsu
• Splunk
• Interactive Intelligence
K E Y C U S T O M E R N E E D S :
• Provide resellers, dealers and
channel partners with the ability to
configure complex quotes
and orders
• Empower resellers and distributors
to confidently manage pricing,
discounting, bundling and
workflow processes
• Easily draft, compare and edit
proposals, quotes and other
transactional documents
• Leverage data to identify and
recognize customer trends and
preferences in products while
identifying upsell and
cross-sell opportunities
• Offer guided buying and selling,
upsell and cross-sell and
other opportunities to deliver
personalized solutions and
drive revenue
• Introduce data-driven promotions,
discounting and sales
• Bring purchasing and renewal
processes online via self-service
portals or platforms
S T R A T E G I C P R I O R I T Y :
C U S T O M E R V A L U E P R O P O S I T I O N :
Increase revenue by allowing direct sales and partner
networks to create, customize and quote products with
100% accuracy
Automate recurring orders and renewals while
incorporating data-driven recommendations for product
add-ons, upsells and bundling
Reduce costs by limiting errors, reworks and
stalled approvals
Quickly and easily roll out new products enterprise-wide
V A L U E P R O P O S I T I O N T O I S V :
Referenceable case studies of running complex
Quote-to-Order business processes
FPX applications extend and complement
existing technology solutions to facilitate faster,
data-driven processes
FPX allows ISVs to extend their footprint to the
entire organization
D R I V E R O I :
Deliver 100% quoting and order accuracy across
the organization
Increase average deal size with upsell/cross-sell
Drive customer loyalty and retention
Increase margin contribution bps by 50-70 points
on average
