Phone Bill 'Cramming' Horror Stories

The Federal Communications Commission recently began looking into rules that would crack down on the practice of "cramming" phone bills with mystery fees. Cramming is the illegal placement of unauthorized fees on a consumer's phone bill — either by the phone company or an outside party. Here are some of the "cramming" horror stories.

The Federal Communications Commission recently began looking into rules that would crack down on the practice of "cramming" phone bills with mystery fees. Cramming is the illegal placement of unauthorized fees on a consumer's phone bill — either by the phone company or an outside party. Here are some of the "cramming" horror stories...

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