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Ford Trials Complimentary Live Operator Assistance for SYNC Services; Free Business Search and Address Entry Support

Getting directions or finding a business using SYNC® Services has become even easier thanks to a new feature called Operator Assist that allows users to instantly connect with a live person.

Manufacturing.net
Jul 11, 2011

Ford Trials Complimentary Live Operator Assistance for SYNC Services; Free Business Search and Address Entry Support

  • Ford is beta testing an Operator Assist feature for the cloud-based network of SYNC® Services, giving all registered Services users complimentary access to a live operator for help with business searches and address entry for turn-by-turn directions
  • About 70 percent of calls to SYNC Services are for business searches and/or directions
  • SYNC Services provides access to more than 14 million business listings
 

SOURCE

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