Mesa International has released a white paper that illustrates a systematic approach for achieving the measurable business results required by plant managers.
The white paper, entitled 'Harnessing the Power of Metrics to Diagnose and Solve Business Problems', provides both a conceptual framework and real-world best practices, enabling manufacturers to achieve - and demonstrate - performance improvements.
Steve Kaplan, global MES administrator for Murata Power Solutions and co-leader of the Mesa Metrics Working Group, said: 'Management often demands that operating groups or plant managers demonstrate performance improvements in terms of business improvements.
'There are so many nuances to the process of diagnosing and solving problems.
'For example, a supplier might think its shipping process is running smoothly when it is really triggering customer problems.
'Mutual supplier/customer metrics' analysis can enable corrective action.
'The team that assembled this paper provides a range of real-world examples such as this and identifies common best practices for addressing such issues,' he added.
The paper goes beyond the theory of why and how metrics work to improve performance and delivers actual examples and best practices, according to the company.
In addition to a series of checklists - common metrics aligned to various job titles or goals that might appear on a dashboard, for example - the paper includes actual examples of operational issues and how they link to financial results.
The paper also identifies key problems and the metrics that actually reflect those outcomes; diagnoses performance issues using metrics; identifies deviations, trends and dynamic changes; provides preventative and corrective approaches; and looks at goal setting.
Kaplan continued: 'The paper will provide guidance to practitioners with a range of experience with metrics.
'It covers the basics for those just learning about manufacturing metrics and for advanced metrics users provides ample examples that clearly illustrate how to apply metrics to improving business performance, all written from the manufacturer's point of view,' he said.