Motorola Solutions Selected to Provide All-around Network and Customer Support to CMCC Guangzhou during the Asian Games
BEIJING – October 25, 2010 –The Motorola Solutions business of Motorola, Inc. (NYSE: MOT) announced today that Motorola will support the Guangzhou branch of Guangdong Mobile Communications Corporation (GMCC), a subsidiary of China Mobile Communications Corporation (CMCC), to enable a high-quality, mobile service experience during the 16th Asian Games in Guangzhou. The network optimization and professional service solutions are based on Motorola’s Service Management Platform (SMP).
The 16th Asian Games, being held November 12 – 27, 2010, will be the largest-scale and highest-level sports event in Asia Pacific for the past ten years, attracting an expected 10 million visitors from around the world and more than 14,000 athletes from 45 countries. The venue raises a number of challenges typical of a large-scale international sports event, including consistent and high-standard network support, explosive growth in network traffic, variable distribution of “hot spots” and a massive number of roaming users. Motorola’s extensive expertise in network optimization and professional services will be leveraged to address these challenges to maintain optimal network performance and end-user experience of services throughout the event.
Motorola’s SMP provides near real-time, subscriber-centric key quality index reports across networks, devices and services, from the end-user perspective. The solution dramatically enhances problem-solving efficiency, particularly when compared to activities relying on operation and maintenance center (OMC) snapshots of traffic and performance, based on network statistics. With Motorola’s SMP, GMCC will have first-hand information about subscribers’ experiences of voice call and data services during the Games and will be able to rapidly uncover performance blind spots incurred due to coverage, capacity or device issues to ensure smooth and reliable mobile communications.
“Motorola’s SMP offers a cost-effective, one-stop solution for network optimization and end-user experience management,” said T.K. Ng, general manager of Motorola Networks Services in China and Asia Pacific. “The platform not only helps mobile network operators reduce the cost of supporting networks, but also empowers them to make better operational decisions through access to enhanced usage and performance information.”
During this sporting event, Guangzhou is expecting an explosive growth in network traffic, and certain “hot spots” might experience traffic a dozen times higher than the usual rate. Motorola’s SMP will support around 16,000 radios, covering a cumulative mobile user total of more than 10 million during the event.
Ng added, “It is an honor for Motorola to be selected to provide a 360-degree, all-around network and customer support for this sporting event. We bring our full commitment and experience to this endeavor, and we look forward to our advanced solutions supporting the best-in-class network that delivers a superior user experience.”