http://outsourcingprofessional.org/content/23/154/1607
Marriott Chicago Downtown, Chicago, IL
A recent International Association of Outsourcing Professionals (IAOP) survey showed that governance -- inclusive of relationship, delivery, demand and risk management, among other topics -- is the top challenge facing outsourcing professionals today. The program is designed specifically to help you achieve greater value and the desired results from your outsourcing engagements. Learn how to improve outsourcing outcomes by using better governance to manage your relationships with outsourcing providers. The forum, chaired by IAOP’s Governance Chapter, will cover the various aspects of outsourcing governance, including relationship management, delivery oversight and risk management. Hear from experts, customers and providers, who will share their experiences to help you achieve greater value by using better governance.