Daniel Pink, former speechwriter for Al Gore, makes a “case” for a revolution in the way Americans do business: our old ideas of big rewards for big success are blatantly false. Pink points to a number of studies that have demonstrated how people engaged in creative work perform better without the added stress of meeting specific, performance-based rewards. For plant managers, this idea has a lot of potential. We know that production line work doesn't always require a sense of creativity. But instead of promising workers rewards for meeting a quota, encourage them to constantly find minor flaws or inefficiencies in the process—a lean philosophy, if you will—and give rewards for their creativity and logic.
If you're having trouble watching this video, try downloading the latest version of Flash Player or contacting your IT department.
Have any comments or questions about our Thursday video editions of IMPO Insider? Or do you have a video you'd like to see featured in one of our deployments? Email me at [email protected].