I know that I have written about this before, but maybe not so explicitly.Program pilots are booby traps, doomed to fail, generally speaking.There is a simple reason for it.Change, real, observable, meaningful change requires conviction and commitment.A pilot of a change is a demonstration of the absence of both.
Author and business president, Patrick Lencioni, lays out a very nice model of teamwork breakdown in one of his books. (1)In short, we fail to achieve results because of an inattention to results, because of an absence of accountability, because of a lack of commitment, because of a fear of conflict, because of an absence of trust.In his model, teamwork success all comes down to trust.Frankly, I like his model.
It is easy, too, to draw parallels between his model of teamwork and driving organizational change, a new program, or a major initiative because the improvement or change can only succeed when we all work toward achieving it together.The adjustment to Lencioni’s model that I make for the purposes of driving a new program is to change the word “trust” into “faith.”
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