Even with the emergence of new rotating-equipment supply channels including web-based vendors, the traditional channel of industrial distribution remains a vital supply source for food manufacturers and processors. The reasons involve familiar distributor strengths, such as accessibility, personalized service and fast delivery.
Not all rotating-equipment distributors, however, are alike. If your company uses the distribution channel, consider the advantages of sourcing through authorized distributors. These distributors have undergone careful scrutiny and entered into partnership agreements with brand-name rotating-equipment manufacturers. Under these agreements, they must adhere to the highest quality, customer service and inventory control standards.
Where non-authorized distributors may stock some brand-name products due to trading agreements with third parties, authorized distributors have access to the complete product offerings of the manufacturers they represent. By sourcing through authorized distributors, your food producing company is assured of full warranty protection, and of having a dependable and continuous supply source that can keep plant machinery operating at peak efficiency.
Early access to new technologies
Leading rotating-equipment manufactures are continually developing new solutions for food-industry applications. Their authorized distributors learn in advance about emerging technologies and can quickly spread the word to customers. When the new technologies come to market, these distributors have preferred access.
In contrast, non-authorized distributors hear of new developments indirectly and at a later date. Their inventories rarely contain the newest rotating-equipment solutions.
Food manufacturers and processors can also look to authorized distributors for technical support. For example, if a food company experiences a bearing, seal, lubricant or other rotating-equipment challenge, authorized distributors can arrange assistance on a priority basis from brand-name manufacturers with extensive application engineering resources. This assistance can supplement a food company's in-house capabilities.
Certified repair services
Certified repair programs available only to authorized distributors are an additional benefit. Many large rotating-equipment manufacturers train and certify authorized distributors and their employees in essential repair services, such as gearbox, pump, bearing or motor repair. In the case of pump or gearbox repair, for example, the training typically covers bearing installation, shaft and housing fits, lubrication and sealing practices.
Authorized distributors who have earned certification are able to assert that repairs are made to "factory specs" or "best practices." Such repair services can help food companies prolong the life of plant equipment.
Authorized distributors can also access cost-saving reconditioning programs on behalf of customers.
For food companies seeking the newest rotating-equipment technologies, dependable supply, technical support, and certified equipment repair, authorized distributors are often the best bet. To learn more, contact an authorized distributor in your area or Bill Moore at [email protected]