Food and Beverage ERP Cookbook

Food and Beverage ERP Cookbook Meet SYSPRO, The Master Chef of Food and Beverage ERP 2 | SYSPRO FOOD AND BEVERAGE COOK BOOK Table of Contents Cookbook Overview Recipes for Everyday Food and Beverage Business Challenges Recipe Card – Regulatory Compliance Recipe Card – Recipe and Formula Management Recipe Card – Quality Control Recipe Card – Inventory Management Recipe Card – Lot Traceability and Recall Management Getting the Mix Right—Compliance Complexity Solutions 4 8 10 12 14 16 18 20 SYSPRO FOOD AND BEVERAGE COOK BOOK| 3 Delivering a Tasty Result—Learning from Other SYSPRO Food and Beverage Customers Case Study – Annabelle Candy Co. Case Study – Ramar Foods Case Study – Perrone & Sons Case Study – Vanns Spices Case Study – US Salt Case Study – Two Chefs on a Roll Case Study – Gorant Chocolatier ERP—The Critical Ingredient for Food and Beverage Business Success 50 52 54 56 58 60 62 64 66 SYSPRO— The Master Chef of Food and Beverage ERP 6 | SYSPRO FOOD AND BEVERAGE COOK BOOK Cookbook Overview Food and beverage companies today are under more pressure than ever. With constantly changing trends, laws, and regulations, you can’t grow your business the way you want when you’re worried about changing ingredient prices or spoilage in your warehouse. It’s hard to focus on strategy when you know QA mistakes in food manufacturing can be so costly. How confident are you that you can access the mix of information you need – right now – to successfully run every area of your business? Our artfully curated Cookbook features tips, tricks, and all the guidance needed to address a company’s biggest challenges, including areas like recipe quality control, compliance, traceability, inventory management, shop floor operations, sales, financials and more. Discover how SYSPRO – The Master Chef of Food and Beverage ERP Software – can help you reduce costs, streamline your supply chain, and get your food and beverage products to customers and distributors faster than ever, even at high volume. SYSPRO FOOD AND BEVERAGE COOK BOOK| 7 With custom recipe cards for food and beverage business challenges, an eBook with detailed information on how to handle regulatory compliance complexity, and case studies featuring companies who have overcome similar challenges to yours, this Cookbook will quickly become your go-to-guide to successfully running every area of your business. 8 | SYSPRO FOOD AND BEVERAGE COOK BOOK SYSPRO FOOD AND BEVERAGE COOK BOOK| 9 Recipes for Everyday Food and Beverage Business Challenges “SYSPRO helps us to be FDA compliant because of functionality like the Lot Traceability module, which helps us narrow down on everything that we’ve put into a product. We’re also able to record and easily search through everything that has been shipped out to our customers. So when there is a recall, we are able to get it recalled quickly, and know exactly who it went to and what quantities it went in.” – Perrone & Sons 10 | SYSPRO RECIPES FOR EVERYDAY FOOD AND BEVERAGE BUSINESS CHALLENGES ERP Recipe - Regulatory Compliance Food safety is always a top concern for food and beverage manufacturers. To meet the stringent requirements of the Food Safety Modernization Act and the Safe Quality Food Standards, companies must be able to identify and trace every single ingredient consumed in the manufacturing process, from receipt through processing, packaging, and shipping to the customer. SYSPRO’s ERP solutions for the food and beverage industry can help you not only comply with government regulations – but also sleep better at night. Find out how we can help you comply with government regulations with a custom ERP software recipe. Leverage the Power of ERP Software to Meet Compliance Standards From our customers: ■ Ramar Foods ■ Vanns Spices ■ Annabelle Candy Co From our pantry: ■ Lot Traceability ■ Inventory Management ■ Quality Management ■ Report Writer ■ Business Insights ■ Analytics ■ Electronic Signatures Tools: ■ SYSPRO ERP Software Recipe Cookbook ■ Request a custom demo ■ Sign up for an upcoming event Benefits: ■ Comply with quality standards such as 21 CFR Part 11, 21 CFR Part 110, ISO 22000, HACCP, SQF, GMP and more ■ Pass an FDA audit with ease ■ Save time and money with the help of electronic data Learn More SYSPRO RECIPES FOR EVERYDAY FOOD AND BEVERAGE BUSINESS CHALLENGES | 11 “SYSPRO has been very positive for us. It gave us a manufacturing system we never had before, which has allowed us to control costs better and manage our inventories better. Now, we only buy what we need to buy and make what we need to make.” – Gorant Chocolatier 12 | SYSPRO RECIPES FOR EVERYDAY FOOD AND BEVERAGE BUSINESS CHALLENGES ERP Recipe - Formula and Recipe Management As a food manufacturer, your recipes are one of the most important aspects of your business. Without them, how are your products manufactured correctly? Food and beverage companies need technology to help ensure recipes are appropriately managed and secure, inventory is properly stocked and production runs smoothly. SYSPRO’s ERP solutions for the food and beverage industry can help you not only improve your recipe control all the way from new product development through to production - but also help you sleep better at night. Find out how we can help you with manage recipe and formulas with a custom ERP software recipe. ERP software helps food and beverage companies with recipe & formula management From our customers: ■ Ramar Foods ■ Vanns Spices ■ Annabelle Candy Co From our pantry: ■ Bill of Materials ■ Version Control/Engineering Change Control ■ Inventory Management Tools: ■ SYSPRO ERP Software Recipe Cookbook ■ Request a custom demo ■ Sign up for an upcoming event Benefits: ■ Secured recipes; capability to scale, revise and track historical information in recipes; version control; batch control management ■ Ability to calculate manufacturing and cumulative lead times; management of co and by-products. Learn More SYSPRO RECIPES FOR EVERYDAY FOOD AND BEVERAGE BUSINESS CHALLENGES | 13 “Before [SYSPRO], if we were ever faced with a recall, it would have taken us a great deal of time to trace where those finished products went. SYSPRO gives us that edge to meet compliance standards and to quickly do a recall if needed.” – Gorant Chocolatier 14 | SYSPRO RECIPES FOR EVERYDAY FOOD AND BEVERAGE BUSINESS CHALLENGES ERP Software helps food and beverage companies manage quality control One of the most critical aspects of a manufacturing operation –and certainly one of the most concerning– is quality management. Whether you are struggling with managing the supply chain cycle from receipt of raw material through production and delivery to the customer, or handling quality checks and balances, you need the tools to document and manage these processes in order to prevent issues from happening again. SYSPRO’s ERP solutions for the food and beverage industry can help you not only ensure you have a quality system in place – but also help you sleep better at night. Find out how we can help you manage Quality Assurance with a custom ERP software recipe. From our customers: ■ Gorant Chocolatier ■ Perrone & Sons ■ Annabelle Candy Co. From our pantry: ■ Quality Management ■ Report Writer ■ Business Insights ■ Analytics ■ Electronic Signatures Tools: ■ SYSPRO ERP Software Recipe Cookbook ■ Request a custom demo ■ Sign up for an upcoming event Benefits: ■ Maintain and measure the cost and frequency of quality events ■ Sustain high quality assurance standards of delivered goods ■ Reduce costs associated with poor quality ■ Drive improved operational performance ■ Minimize product waste and downtime ERP Recipe - Quality Control Learn More SYSPRO RECIPES FOR EVERYDAY FOOD AND BEVERAGE BUSINESS CHALLENGES | 15 “Prior to SYSPRO, we had huge inventory variances, but now our inventory has been optimized to efficient levels. We have better control of it. In the past we were often short of product. Now, we’re getting the information that we need in order to do things in a timely manner.” – Vanns Spices 16 | SYSPRO RECIPES FOR EVERYDAY FOOD AND BEVERAGE BUSINESS CHALLENGES ERP Software helps food and beverage companies manage inventory Not enough inventory? Too much inventory? Not sure what products on your warehouse shelves are expired? Not able to accurately forecast for seasonal items? Using spreadsheets to manage what inventory is coming in and going out? If any of this sounds familiar, you’re in dire need of a technology solution to help manage your inventory. SYSPRO’s ERP solutions for the food and beverage industry can help you not only have a full inventory management system in place – but also help you sleep better at night. Find out how we can help you manage your inventory with a custom ERP software recipe. From our customers: ■ Gorant Chocolatier ■ Vanns Spices ■ Annabelle Candy Co. From our pantry: ■ Materials Requirements Planning ■ Inventory Forecasting ■ Inventory Families & Groupings ■ Inventory Optimization ■ Inventory Management ■ Business Intelligence ■ Warehouse Management Tools: ■ SYSPRO ERP Software Recipe Cookbook ■ Request a custom demo ■ Sign up for an upcoming event Benefits: ■ Manage inventory at a more granular level; know exactly how much to order of what and when ■ Accurate forecasting ■ Deeper visibility into the supply chain ■ Improved customer service due to on-time product delivery ERP Recipe - Inventory Management Learn More SYSPRO RECIPES FOR EVERYDAY FOOD AND BEVERAGE BUSINESS CHALLENGES | 17 “Before [SYSPRO], if we were ever faced with a recall, it would have taken us a great deal of time to trace where those finished products went. SYSPRO gives us that edge to meet compliance standards and to quickly do a recall if needed.” – Gorant Chocolatier 18 | SYSPRO RECIPES FOR EVERYDAY FOOD AND BEVERAGE BUSINESS CHALLENGES ERP software helps food and beverage companies manage lot tracking & facilitate recalls Food safety is always a top concern for food and beverage manufacturers. To meet the stringent requirements of the Food Safety Modernization Act and the Safe Quality Food Standards, companies must be able to identify and trace every single ingredient consumed in the manufacturing process, from receipt through processing, packaging, and shipping to the customer. The ability to do stringent Lot Tracking and issue successful Mock Recalls is not only an advantage for food and beverage companies – it’s a necessity. SYSPRO’s ERP solutions for the food and beverage industry can help you not only have a full lot tracking system in place – but also help you sleep better at night. Find out how we can help you manage Lot Tracking with a custom ERP software recipe. From our customers: ■ Perrone & Sons ■ Ramar Foods ■ Annabelle Candy Co. From our pantry: ■ Lot Traceability ■ Inventory Management ■ Quality Management ■ Report Writer ■ Analytics ■ Electronic Signatures ■ Customer Relationship Management (CRM) Tools: ■ SYSPRO ERP Software Recipe Cookbook ■ Request a custom demo ■ Sign up for an upcoming event Benefits: ■ Maximize quality control by tracking products, materials and processes, as well as by facilitating effective recalls. ■ Track materials through receipt, manufacture, assembly, inspection, stocking and final distribution, while maintaining quality assurance certification and tracking expiration dates. ERP Recipe - Lot Traceability and Recall Management Learn More SYSPRO RECIPES FOR EVERYDAY FOOD AND BEVERAGE BUSINESS CHALLENGES | 19 Getting the Mix Right— Compliance Complexity Solutions 22 | SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS SYSPRO for the Food and Beverage Industry Today, food manufacturers are facing tougher challenges than ever before. In order to meet the Food & Drug Administration’s requirements for record keeping and lot-traceability, food manufacturers must have the ability to track and identify all ingredients in each product, from initial ingredients purchases through manufacture to finished goods, shipment and final customer delivery. Manufacturers are forced to accelerate time-to-market despite being faced with constant changes in tastes and trends in a regulated industry. These demands and constraints drive food manufacturers to look to software systems to facilitate business process re-engineering to help eliminate non-value- added processes, increase productivity and comply with governmental regulations. SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS | 23 To meet the stringent requirements of the Food Safety Modernization Act and the Safe Quality Food Standards, companies must be able to identify and trace every single ingredient consumed in the manufacturing process, from receipt through processing, packaging, and shipping to the customer. So how can today’s manufacturer avoid the complexity of regulatory compliance that can ultimately stall their growth? The answer is simple. With the right Enterprise Resource Planning software solution. The ability to manage production quality is essential to food and beverage manufacturers. ERP systems must provide the capability to track real-time data on all aspects of manufacturing and supply during production, and archive the data for future reference. 24 | SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS Quality management enables food and beverage manufacturers to track inspection results, nonconformance and supplier management, and other best practices. For transparency, the quality functions should provide seamless integration with supply chain management functions to give manufacturers a complete view of their quality performance. SYSPRO meets the requirements of the food and beverage industry by providing highly tailored and configurable Enterprise Resource Planning (ERP) software that can help address key business needs. SYSPRO has been selected by companies across the globe to address common business issues through the system’s industry-specic functionality. SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS | 25 Traceability Complete tracking functionality affords extensive visibility up or down the supply chain, thereby providing the means to expedite recalls, should the need arise. Order Templates SYSPRO provides a number of sales order processing options, including order templates and recent orders for repeat customer orders, which process hundreds or thousands of orders per day by fax or phone. Electronic Data Interchange (EDI) Exchange business transactions automatically and electronically in standardized formats between trading partners. Compliance Manage regulatory requirements including HACCP, GMP and SQF with fully integrated processes based on raw materials receiving, production, packaging or shipping steps. Provides electronic signatures with transaction audit traceability. 26 | SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS Load Planning Manage your delivery schedule, loading processes and service promises. It aims to improve your picking, planning, scheduling and delivery of orders. Recipe Controls SYSPRO’s recipe management solution helps organizations manage recipes, ingredients and products while supporting them through all stages of the development process. Forecasting SYSPRO’s Inventory Optimization (IO), together with Inventory Forecasting, Families and Groupings, and Requirements Planning provides the tools and processes to optimize stock levels, ensuring stock is in the right place at the right time, and reduces obsolescence. SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS | 27 Production and Shop Floor Reporting Anticipate and reduce bottlenecks, improve control of production processes, and increase visibility to respond quickly to demands. Capture real-time shop floor information, increasing eficiency and reducing operating costs. Dashboards and KPIs Deliver reporting tools and a business intelligence platform that provides access to relevant, real-time data across your organization. 28 | SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS The Industry Critical issues facing the food industry include heightened levels of regulation in the form of quality, documentation and traceability, customer demands for variety and innovation, low profit margins and shelf life management. Consistent quality of raw materials cannot be guaranteed, necessitating dynamic recipes and variable processes. Forecasting in the final stages of production centers around packaging sizes. Demand is driven by food consumption, which depends on population growth and demographics. Company profitability is dependent on efficient operations because products are commodities subject to intense price competition. Large companies have advantages in distribution operations. SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS | 29 Processed foods are marketed into three different channels: consumer, food service and food processing. Marketing for consumer products is often through food brokers, who place product with grocery chains. Local operators may sell directly to local chains. Food service and processing sales are handled by a sales force and wholesalers. Many processors produce private-label brands under contracts with local and regional retailers. 30 | SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS Food Safety Food safety is the primary concern of consumers, with Salmonella, E. coli, SARS, mad cow disease and genetically modified organisms cropping up around the world. More than 76 million illnesses are caused by food contamination every year in the United States alone. Government food safety regulations are not confined only to aspects such as expiration dates and packaging, but also extend to traceability of the product throughout the entire supply chain, from raw materials through manufacturing to shipment and final store delivery. The capability to track (farm to fork) and trace (fork to farm) details per product or per lot is critical in the food industry. Tracking begins when raw materials are received. The date and time of receipt is recorded along with the product name, shipping data and lot number. For a manufacturer, consumption must be recorded to link the consumed material to the end product lot. This includes ingredients, packaging materials and all equipment that touches the product. SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS | 31 The operating personnel who are involved in the manufacturing or distribution process should also be tracked. The key people are those who receive the material and those who run the process since they have the greatest impact on the safety and security of the final product. For food manufacturers and distributors, shipping information must be recorded, including lot numbers and selected shipping details. The ability to trace ingredients, parts and lots to the source is very important in the food industry as demonstrated by the recent contamination of pet food in the United States. More than 60 million cans of dog and cat food were recalled on March 16, 2007, by Menu Foods of Streetsville, Ontario, manufacturer of store brands for companies such as Wal-Mart, Kroger and Safeway, and for brand-name pet food companies, including Iams, PetCare and Science Diet. The company recalled gravystyle foods made from Dec. 3, 2006, to March 6, 2007, after hearing complaints that an unknown number of cats and dogs who ate the food had kidney failure, and about 15 died. The contamination was traced to wheat gluten from a company in China. The Food and Drug Administration acted against wheat gluten from Xuzhou Anying Biologic Technology Development Co. in Wangdien, China. The pet food was determined to be tainted with the chemical melamine, which somehow became mixed with the wheat gluten at the Chinese company. 32 | SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS Regulatory Compliance With the U.S. Food and Drug Administration (FDA) having authority over more than 80% of the U.S. food supply, the U.S. Bioterrorism Act of 2002 has more impact on the worldwide food industry than all other regulations combined. The Bioterrorism Act pertains to all companies that manufacture, process, pack, hold, transport, distribute, or receive regulated food products. The Bioterrorism Act has significant impacts on food manufacturing operations: ■ Food companies must establish and maintain a record of the source and destination of ingredients and products. This is called the “One-Up, One-Back Traceability” rule. ■ Trace-Back: For all products intended for human consumption, the processor must maintain the source identity of all the ingredients contained in that product. ■ Trace-Forward: For all ingredients received, the processor must be able to identify the diffusion of the ingredients in all intermediate and finished products. SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS | 33 ■ Processors are required to create tracking records at the time of processing. They must maintain the records for a minimum of two years and they must make the records available to the U.S. Food and Drug Administration (FDA) within four hours if requested. ■ Food importers must notify the FDA at least one day before a shipment arrives in the United States, disclosing details on the shipment and the contents and estimated arrival time. Regulatory compliance is not just about the regulations. Regulations focus on both minimizing risk through Hazard Analysis and Critical Control Point (HACCP), and responding to incidents through recalls. How aggressive a food company becomes in compliance efforts should be based on the risk level. of an incident. Categories that process or sell fresh product (for example, seafood, meats, fruits and vegetables, and dairy) are at higher risk of having an incident occur. 34 | SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS Brand Protection Food suppliers are expected to prove that they can consistently deliver high quality products to ensure they do not put their customers’ brands at risk. In light of recent high-profile food contamination events in the news many food processors now find themselves measured on their ability to help customers protect their brand equity. Historically, food processors have competed for business based on metrics such as price, product consistency and customer service. In today’s highly competitive market, the processor that can demonstrate the most reliable means of brand protection can have a significant competitive advantage. SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS | 35 The demands for brand protection begin at points closest to consumers in the food chain and then cascade back all the way to the food source. Every participant in the supply chain assumes the risks of poor quality control, regardless of which partner in the supply chain may cause a problem. One of the ways that food processors are being tested for brand protection is through food safety audits and mock recalls. Many processors that supply the national retail chains are now conducting mock recalls on a quarterly basis. For a food processor, the cost of a failed mock recall can be catastrophic. Compared to the initial warnings that might be imposed by the FDA, a customer may switch to another supplier based on the failure of even one mock recall. 36 | SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS Automated Traceability To address the brand protection and mock recall demands of customers, automated traceability systems have become a requirement for food processors up and down the food chain. For many food processors, their current challenge is to find a solution to traceability that is both cost-effective and a good fit for their current business operations. With an automated system for traceability, incoming materials, manufacturing operations, inventory management and customer shipments are all traced in a manner similar to that of established accounting systems. SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS | 37 In an accounting system, the general ledger (GL) serves as the central repository of all financial transactions. In automated traceability systems, the electronic batch record (EBR) serves as the central repository of all operational transactions. Automated operational systems are often linked directly to production lines and to inventory (through barcode and RFID systems) to streamline the flow of critical data directly into the electronic batch record. This reduces the risk of errors during data entry and also speeds the flow of information to support real-time visibility and analysis for company executives. 38 | SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS The advantages of an automated production tracking system are significant: Instant Traceability An automated traceability system provides end-to-end traceability for every action that can impact food, starting with orders placed with suppliers and ending with the receipt of finished goods by customers. At any point in the supply chain, a food processor is able to trace back to the source of all ingredients and trace forward to the disposition of all finished products. Confidence With instant traceability, food processors can gain the confidence of customers, auditors and regulatory inspectors. By establishing the confidence of these constituents, processors can establish a competitive advantage that can add real, measurable value to the business. SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS | 39 Improved Bottom-Line Performance With an integrated production tracking system, food processors have the ability to improve the financial performance of the company. Detailed visibility into product line costs and profitability, manufacturing efficiency, inventory spoilage and many other operational metrics can expose hidden opportunities for improvement. Additionally, improvements in forecasting, scheduling and order fulfillment can have a positive impact on customer service. The same automated system that addresses the “overhead” requirement of traceability can also be used to improve bottom-line profitability and competitiveness. 40 | SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS Barcoding Compliance requires linking ingredients to end-items. This is best accomplished by real-time recording of lot numbers and the actual quantity consumed. Using bar coding, computer- based batch sheets generated by the ERP system will link consumption to end-items with accuracy. Management should consider data-collection methods that lower the time and costs involved. Barcoding can strengthen regulatory compliance, improve manufacturing lot tracking and traceability, develop visibility into operations and streamline and automate many of the distribution processes. Barcoding benefits include: ■ Automated regulatory compliance and integration into the ERP ■ Facilitation of target-product recall and minimized exposure ■ Significant reduction in time required for a recall, from several hours to minutes ■ Increased food safety through ingredient tracking ■ Improved inventory accuracy ■ Reduced manual recording ■ Increased visibility and more accurate costing information ■ Improved yields across manufacturing processes SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS | 41 The benefits of using barcoding for data collection are speed and accuracy. According to studies, entering barcode data is at least 100 times faster and more accurate than traditional manual keyboard entry, producing a dramatic increase in efficiency and productivity for any operation. When barcodes are used in the business process, procedures are automated to improve efficiency and increase productivity. As a result barcoding can yield tremendous return in a short period of time and often eliminates the need for additional warehouse staff. 42 | SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS How SYSPRO can help Food companies today must increase efficiencies, reduce costs and ensure compliance with food regulations across the entire supply chain. Companies using SYSPRO can react rapidly to changes in customer demand through access to real-time supply chain information. SYSPRO provides a totally integrated enterprise business solution that encompasses: ■ CRM ■ ERP ■ Planning and Scheduling ■ Business Analytics ■ E-Commerce SYSPRO can improve customer service levels with real-time visibility across the entire enterprise, ontime deliveries and quick response to change-orders. Flexible pricing options, plus the ability to manage promotions and deductions allows profit margins to be optimized. The ability to plan truck loads and routes further improves service and efficiency. SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS | 43 Fully integrated financials ensure that costs and expenses are accurately recorded to provide at-a-glance information of the bottom line. The ability to analyze your company information is the key to success. SYSPRO Analytics provides informed decision making, with the ability to slice and dice the data from all areas of your business. Easy manipulation of the views with drill down to detail provides the insight and flexibility required to run a successful business in a rapidly changing world. Having the right product at the right time is particularly critical for the food industry. SYSPRO Inventory Forecasting is a powerful tool that helps plan for the right mix of products, while reducing inventory and facilitating optimum inventory levels. SYSPRO Inventory Forecasting is easy to use and flexible and has the ability to determine the best algorithm to use, per item; it takes the guess work out of forecasting. 44 | SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS SYSPRO manufacturing modules offer an array of features for estimating, master scheduling, factory scheduling, labor performance, costing, purchasing, receiving, backflushing, material verification and capacity and material planning. SYSPRO’s powerful lot and serial tracking functionality provides the at-a-glance “source to sale” tracking required by the food industry. The SYSPRO manufacturing suite of applications enables manufacturers to keep finished goods in inventory at an absolute minimum and deliver efficiencies through maximizing throughput and resource utilization by leveling off production peaks and troughs. Improved decision making is based on what’s scheduled and what’s running, capacity, resources, labor, work orders, overloads, skills, potential problems, set-up, tear down and pegging. SYSPRO enables a manufacturer to decide where to make the product with what resources, and to specify sequence scheduling thereby improving throughput. This functionality provides the ability to synchronize and integrate a variety of manufacturing techniques all within one fully integrated software system. SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS | 45 SYSPRO provides all the facilities to control both short and long production runs; however, since the batch size of a particular product can vary from a few units to several thousand units, SYSPRO will calculate the dynamic elapsed time of an operation or job. Environments include assemble-to-order, blend-to- order and finish-to-order through make-to-order. SYSPRO Barcoding Solutions provide an integrated data collection solution for all inventory, warehouse management, sales, purchasing and work in progress transactions, reducing data entry time and increasing operational accuracy and eliminating the need to perform post-processing paperwork. SYSPRO Barcoding is a Web application which means it can operate on any piece of hardware utilizing Internet Explorer, such as a desktop PC, laptop computer, cell phone or a handheld barcode scanner. SYSPRO Barcoding enables realtime tracking of inventory from the time raw materials are received through all phases of manufacturing and distribution. Management always has an up-to-date record of inventory and work-in- progress. Barcode scanning also enables real-time shop floor data collection to track production and capture labor and overhead costs. 46 | SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS SYSPRO’s Lot Traceability module as well as to other modules facilitates the ability of manufacturers to trace parts and lots. This is very important in the food industry to guarantee public safety and to comply with government standards. In addition to enabling users to trace items from their source to the current location while maintaining assurance certification and tracking expiration dates, the module enables one-to- one tracking between component serials/lots and parent item serials/lots. This gives manufacturers the ability to track which component serial numbers were used in the production of a particular parent serial number and which component lot numbers were used in the production of a particular parent lot. The module, also maintains a history of traceable items for accountability and customer service follow-up and keeps detailed notes about inspections. SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS | 47 SYSPRO Electronic Signatures enables manufacturers to secure transactions by authenticating the operator who is performing the transaction. This is useful for businesses that require Sarbanes-Oxley compliance or those who simply need to control who in the company is allowed to process various transactions. Electronic Signatures ensure the integrity of transactional activity within SYSPRO, logging who did what and when. Electronic Signatures can be configured against a list of key business processes on a transaction by transaction basis to provide security access, transaction logging and event triggering. Transaction logging enables users to generate an audit file of completed transactions. Event triggering enables users to send an email notification or run another application following the successful processing of a transaction. 48 | SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS SYSPRO offers you: Design Control Extensive design control system allows you to manage incoming/receiving and in-process inspections, electronic digital signatures, materials and quality dispositions along with complaint tracking and non-conformance reporting Document Control Maintain an accurate and up-to-date system with SYSPRO document control, engineering change controls, process instruction sheets, maintenance and repairs, as well as health and safety Purchasing Control Manage your approved vendor list, inspections, work in process (WIP) and audit trails, as well as get insightful reporting on trend analysis, supplier performance and corrective actions SYSPRO GETTING THE RIGHT MIX - COMPLIANCE COMPLEXITY SOLUTIONS | 49 Traceability Comprehensive inventory management system enables better batch/lot and serial tracking, lot traceability, shelf life expiration monitoring, FIFO/ LIFO, bar code identification, and more inventory and distribution control capabilities Compliance & Regulations Facilitate compliance with recall processes, ISO compliance and other the stringent requirements of regulators domestically and abroad. Delivering a Tasty Result— Learning from Other SYSPRO Food and Beverage Customers “The efficiencies and insights resulting from the utilization of SYSPRO are enabling us to expand our marketing efforts from a West Coast concentration to the entire USA.” – Annabelle Candy 52 | SYSPRO DELIVERING A TASTY RESULT - LEARNING FROM OTHER SYSPRO FOOD AND BEVERAGE CUSTOMERS Annabelle Candy Finds Sweet Success with SYSPRO The Challenge ■ No manufacturing specific software solution. Was using Excel spreadsheets ■ Needed an ERP system to integrate multiple aspects of their business under one software program ■ Lacked flexibility ■ Limited visibility of inventory ■ Needed detailed accounting software ■ Multiple warehouse locations that needed integration Solution & Services ■ Inventory Control ■ E-commerce ■ Reporting ■ Financial Controls ■ Order Processing ■ Distribution Management The Benefits ■ Total visibility into inventory ■ Accurate job tracking and costing ■ Increased overall efficiency ■ Improved customer service ■ Now working under one streamlined, integrated software solution Visit the Resource Hub for the Full Story SYSPRO Customer Spotlight SYSPRO DELIVERING A TASTY RESULT - LEARNING FROM OTHER SYSPRO FOOD AND BEVERAGE CUSTOMERS | 53 “Since implementing SYSPRO ERP, our company has grown by more than 300%. Thanks to SYSPRO, we are now able to meet the demands of larger size customers and have enhanced overall quality and service of local and international markets via the much higher level of operational sophistication enabled by SYSPRO ERP.” – Ramar Foods 54 | SYSPRO DELIVERING A TASTY RESULT - LEARNING FROM OTHER SYSPRO FOOD AND BEVERAGE CUSTOMERS Ramar Foods Grows on Foundation of Taste, Quality, and SYSPRO ERP Software The Challenge ■ Needed a more sophisticated ERP system ■ Family business had special requirements ■ Needed solution to facilitate growth and expansion into new markets Solution & Services ■ Inventory control ■ Data reporting ■ Growth management The Benefits ■ Growth by more than 300% ■ Access to data for better management and the control of manufacturing costs ■ Better control of inventories ■ More sophisticated financial reporting ■ Ability to meet the demands of large-size customers ■ Enhancement of overall quality and service of local and international markets Visit the Resource Hub for the Full Story SYSPRO Customer Spotlight SYSPRO DELIVERING A TASTY RESULT - LEARNING FROM OTHER SYSPRO FOOD AND BEVERAGE CUSTOMERS | 55 “The software has really increased the possibilities of what we can do. We no longer have to spend months training new employees, as they are becoming proficient with SYSPRO in a week or less. The customization tools have made the need to memorize stock codes a thing of the past.” – Perrone & Sons 56 | SYSPRO DELIVERING A TASTY RESULT - LEARNING FROM OTHER SYSPRO FOOD AND BEVERAGE CUSTOMERS Perrone & Sons Collaborates with SYSPRO to Strengthen 100 Year-old Family Food Tradition The Challenge ■ Needed system to help with regulatory compliance laws ■ Needed to reduce inventories ■ Facilitate new employee training ■ Needed a more customized ERP system for their unique business requirements Solution & Services ■ EDI Functionality ■ Lot Traceability ■ Customizable Modules ■ Inventory Control ■ SYSPRO Espresso Mobile Application The Benefits ■ Inventory reduction of 25% ■ EDI functionality for better insight ■ Lot Traceability data to ensure FDA compliance ■ SYSPRO Espresso to facilitate management via mobile device ■ New employees learn software quickly through customized interface ■ Increased efficiency to compete ■ Quick order turnaround ■ Better access to reporting and data Visit the Resource Hub for the Full Story SYSPRO Customer Spotlight SYSPRO DELIVERING A TASTY RESULT - LEARNING FROM OTHER SYSPRO FOOD AND BEVERAGE CUSTOMERS | 57 “Prior to our SYSPRO implementation, we had huge inventory variances, but now our inventory has been optimized to efficient levels. SYSPRO has also been instrumental in our ability to compete.” – Vanns Spices 58 | SYSPRO DELIVERING A TASTY RESULT - LEARNING FROM OTHER SYSPRO FOOD AND BEVERAGE CUSTOMERS SYSPRO Helps Vanns Spices Enhance Efficiency and Tighten Controls The Challenge ■ Outdated software ■ Requirement for lot tracking functionality ■ Inventory tracking ■ Need to integrate manufacturing and customer service software Solution & Services ■ SYSPRO Financials ■ Bill of Materials ■ Customer Relationship Management Enterprise Edition ■ Factory Documentation ■ Inventory ■ Lot Traceability ■ Office Automation & Messaging ■ Material Requirements Planning ■ SQL Manager The Benefits ■ Accurate lot tracking and costing ■ Custom-shop type manufacturing ■ Stringent inventory controls ■ Fully integrated solution ■ Superior reporting capability ■ Greater competitive edge ■ Enhanced procurement capability ■ Improved manufacturing Visit the Resource Hub for the Full Story SYSPRO Customer Spotlight SYSPRO DELIVERING A TASTY RESULT - LEARNING FROM OTHER SYSPRO FOOD AND BEVERAGE CUSTOMERS | 59 “After acquiring these two plants, we realized we could improve customer service, reduce costs and enhance overall operational efficiency by linking our plants and headquarters through a Wide Area Network (WAN) and centralizing certain financial business functions.” – US Salt 60 | SYSPRO DELIVERING A TASTY RESULT - LEARNING FROM OTHER SYSPRO FOOD AND BEVERAGE CUSTOMERS SYSPRO Empowers US Salt to Meet Customer Demand While Maximizing Operational Capacities The Challenge ■ Operated out of multiple locations running on disparate systems ■ Duplication of work ■ Unable to meet customer demand Solution & Services ■ Manufacturing/Supply Chain Management ■ Inventory Control ■ Order Processing ■ Growth Management ■ Financials Control ■ Batch Manufacturing Planning The Benefits ■ One centrally managed ERP system ■ Quick order turnaround ■ Better access to reporting and data ■ Ability to meet customer demand while maximizing the capacities of the plants ■ Full visibility of inventory for better forecasting of build-to-stock orders ■ Quick and easy employee training due to user-friendly software ■ User customization leading to increased efficiency and productivity Visit the Resource Hub for the Full Story SYSPRO Customer Spotlight SYSPRO DELIVERING A TASTY RESULT - LEARNING FROM OTHER SYSPRO FOOD AND BEVERAGE CUSTOMERS | 61 “I attribute the company’s surging growth to a formula that includes creative, high quality food solutions, top-of-the-line ingredients, flawless manufacturing techniques, resourceful marketing, and an enterprise resource planning (ERP) software solution from SYSPRO.” – Two Chefs on a Roll 62 | SYSPRO DELIVERING A TASTY RESULT - LEARNING FROM OTHER SYSPRO FOOD AND BEVERAGE CUSTOMERS Two Chefs On A Roll Inc., and SYSPRO Deliver Quality and Success to the Global Food Industry The Challenge ■ Needed to implement an ERP solution to support growth and future needs ■ Limited accounting software was no longer supported ■ Needed an integrated solution and support for barcoding Solution & Services ■ Barcoding Support ■ Lot Traceability and Ingredient Tracking ■ Financial Management The Benefits ■ Ability to react to changing market conditions and customer requests in real-time ■ Assistance in purchasing decisions and material requirements planning (MRP) ■ Added functionality and better control and reporting ■ Lot traceability and allergen tracking to fulfill industry requirements ■ Accurate measurement of product and customer profitability ■ Barcoding solution to further improve internal control of inventory and produce more accurate inventory information for purchasing decisions ■ Better management of cash flow Visit the Resource Hub for the Full Story SYSPRO Customer Spotlight SYSPRO DELIVERING A TASTY RESULT - LEARNING FROM OTHER SYSPRO FOOD AND BEVERAGE CUSTOMERS | 63 “SYSPRO has been very positive for us. It gave us a manufacturing system we never had before, which has allowed us to control costs better and manage our inventories better. Now, we only buy what we need to buy and make what we need to make.” – Gorant Chocolatier 64 | SYSPRO DELIVERING A TASTY RESULT - LEARNING FROM OTHER SYSPRO FOOD AND BEVERAGE CUSTOMERS Gorant Chocolatier Uses SYSPRO to Enhance Operational Efficiencies The Challenge ■ Needed to remotely implement a new ERP system in less than four weeks ■ No manufacturing solution in place ■ Lacked flexibility ■ Limited visibility of inventory ■ Need for detailed accounting software, a software solution capable of handling custom orders, and a system to facilitate FDA- required product recalls Solution & Services ■ Fast-Track implementation ■ Manufacturing/Supply Chain Management ■ Distribution Management ■ Inventory Control ■ Financials Control ■ Order Processing The Benefits ■ Implementation of basic ERP modules in three weeks ■ Ability to look at job structure and gain accurate account of true manufacturing costs ■ Increased sales and gained private label customers ■ Fully-integrated, detailed manufacturing solution ■ Improved customer service ■ Improved efficiency and visibility across entire organization ■ Online/real-time credit card payment structure Visit the Resource Hub for the Full Story SYSPRO Customer Spotlight SYSPRO DELIVERING A TASTY RESULT - LEARNING FROM OTHER SYSPRO FOOD AND BEVERAGE CUSTOMERS | 65 ERP— The Critical Ingredient for Food and Beverage Business Success 68 | SYSPRO FOOD AND BEVERAGE COOK BOOK SYSPRO provides the means to handle the complexities of the food and beverage industry where the challenges of regulatory compliance, safety issues, quality, perishability and the demand for faster turnaround times and reliable deliveries are all-important. Whatever the pricing or packaging options, SYSPRO ERP solutions offer improved procurement efficiency, transaction speeds and responsiveness to customer demand. SYSPRO’s traceability monitors the food or beverage life cycle from initial ingredient purchases through to manufacture, finished goods, shipment and final delivery. Our inventory management applications ensure low inventory and high service levels while incorporating multiple units of measure and catch weights, thereby enabling accurate product costing and pricing. SYSPRO FOOD AND BEVERAGE COOK BOOK| 69 Optimize Production Capacity, Improve Service Levels and Increase Manufacturing and Distribution Efficiency with the Right ERP Solution from SYSPRO Food Safety Regulation Compliance To meet the stringent requirements of the Food Safety Modernization Act and the Safe Quality Food Standards, companies must be able to identify and trace every single ingredient consumed in the manufacturing process; from receipt through processing, packaging, and shipping, to the exact customer location. ■ Provide full bi-directional traceability from source to consumption ■ Produce detailed audit trails of all transactions ■ Implement successful recalls ■ Authenticate operators for specific transactions 70 | SYSPRO FOOD AND BEVERAGE COOK BOOK Benefit from Full Traceability Whether a compliance-critical requirement or an analysis tool for continuous improvement strategies, the traceability of products from material origin through to manufacture and final destination is key to the food and beverage industry. SYSPRO’s integrated nature enables full backward and forward traceability as well as comprehensive record-keeping to meet strict compliance requirements. SYSPRO facilitates the recording of traceability and quality data on materials and products from purchasing through to inspection, manufacturing, manufacturing inspection, stocking and sales. SYSPRO FOOD AND BEVERAGE COOK BOOK| 71 The recording of expiry and shelf-life information is also facilitated and powerful queries enable upward and downward searches by stock code, lot number and transaction type. ■ Effectively track inventory movement across physical or virtual locations ■ Have traceability and quality data on materials and products from purchasing through to inspection, manufacturing, manufacturing inspection, stocking and sales ■ Maintain a history of traceable items for accountability and customer service follow-up, providing efficient and effective recalls ■ Keep detailed notes about inspections ■ Provide reject control and documentation ■ Furnish shelf-life control ■ Trace semi-finished or finished products from the supplier of raw materials through to the customer ■ Optionally allow the same lot number to be used for multiple stock items ■ Archive information on traceable items to conserve disk resources ■ View an on-screen query of current and/or archived data 72 | SYSPRO FOOD AND BEVERAGE COOK BOOK Optimize Management and Planning with Improved Visibility To gain the competitive edge, you must be agile to respond to market demands at all levels of operation, without increasing costs and waste, and sacrificing efficiency. Whether you use line, batch or project processes, your scheduling activities must balance competing objectives. This includes the efficient management and execution of re-scheduling activities when business priorities and plans change or unexpected events occur. Having the capability to create and execute an achievable schedule requires a comprehensive view of the current situation and available resources, as well as the tools to perform efficient re-scheduling if necessary. SYSPRO FOOD AND BEVERAGE COOK BOOK| 73 SYSPRO’s Manufacturing Operations Management is a powerful advanced planning and scheduling solution that empowers manufacturers to quickly create and share flexible and reliable production plans. This manufacturing execution system (MES) offers a unique level of delivery, cost and quality control of manufacturing operations for job shop, batch production, production line and mixed mode environments. The solution enables organizations to generate accurate schedules that consider constraints around people, machines, tooling and materials. Manufacturers are then able to ensure they make best use of their available capacity to deliver to customers faster and in the most cost-effective way, and lowering production costs. 74 | SYSPRO FOOD AND BEVERAGE COOK BOOK Manufacturing Operations Management can help you take control of your manufacturing operations and start to: ■ Deliver to your customers faster ■ Control labour and machine costs ■ Reduce downtime and bottlenecks ■ Measure and improve product quality ■ Increase productivity and output ■ Reduce cost to compete Accurately Record Recipes or Formulas ■ Define ingredient quantities such as quantity per, fixed quantities and wet weight percentages ■ Where-used query and substitution facility enables quick and easy replacement of ingredients ■ Track variances and waste ■ Allow for multiple revisions and releases of recipes SYSPRO FOOD AND BEVERAGE COOK BOOK| 75 Control Cost to Increase Profitability Understanding the true cost per transaction of doing business means identifying contributing elements – direct and indirect – across the entire organization. These include not only the cost efficiency of operational activities and their interrelationships, but also the time spent on manual and redundant processes, reconciliations, paperwork and reporting, as well as the cost of lost opportunities caused by a lack of agility in responding to the global marketplace. 76 | SYSPRO FOOD AND BEVERAGE COOK BOOK SYSPRO provides essential integrated visibility with your accounting, distribution and manufacturing operations, enabling you to easily identify and track your cost elements and to target areas of waste for improvement programs. Additionally, it facilitates the automation of many processes that have traditionally been labor-intensive and time- consuming, such as operational-to-financial reconciliations and communicating with trading partners. ■ Provide accurate costing with real-time tracking ■ Monitor production processes and track exceptions ■ Increase visibility of co-products and by-products ► Allow for manufacturing of co-products and plan for by-products ► Define related products that share recipes ► Apportion ingredients and operations accurately across co-products ► Obtain accurate costs and quantities ■ Track selling prices, discounts and deductions ■ Allow for promotions to various customers for selected products ■ Record gains or losses on currency fluctuations for foreign trading partners ■ Track true landed cost for imported ingredients SYSPRO FOOD AND BEVERAGE COOK BOOK| 77 Take the Guesswork out of Forecasting and Improve Customer Satisfaction SYSPRO’s Inventory Management, Optimization and Forecasting modules enable you to minimize forecasting errors and manage seasonality, thereby helping you to reduce your inventory investment and improve order fulfilment performance. This is further enhanced by features such as Available to Promise and various time fence indicators that give sales and production staff a reliable view of what they can promise to customers and when. SYSPRO’s Material Requirements Planning gives you clear visibility into the integrated effect of current and future supply and demand, enabling you to make better purchasing and production decisions as well as reduce excess and obsolete inventories. 78 | SYSPRO FOOD AND BEVERAGE COOK BOOK Ingredient Sourcing R&D and Laboratory Production Management Inventory Management Sales & Distribution Management Customer Management Approved suppliers Supplier contract negotiation Request for quote Batch & lot control Multiple units of measure Two-stage receipting & inspection Expiry date management Quality management Ingredient testing Recipe development Recipe analysis & testing Finished product evaluation testing Sample testing from production line Compliance testing Multiple routes Costing analysis Process manufacturing Lot & batch tracking Bulk issue of ingredients Batch sizes Multiple units of measure Management of production waste Creation of by-products and co-products Quality management FIFO storage of perishables Control of lot & batch expiration date Inventory turns Management of raw material wastage Storage conditions Multiple warehouses Warehouse management Customer sales orders Blanket sales orders FIFO order picking Documentation of lot & batch expiry dates Order dispatch management Load planning Flexible pricing to sell expiring merchandise Customer order templates Promotion of new products Product merchandising Contract negotiation Special offers & promotions Contact & relationship management Returns & recalls In du st ry C om pl ia nc e SYSPRO Integration Framework | Conformance with regulatory requirements Administration | General Ledger, Cash Book, EFT, Assets, System Administration, SYSPRO Reporting Services Monitor and Effectively Manage Your Entire Supply Chain with SYSPRO SYSPRO ERP is a highly integrated information system that captures, controls, and shares data and information across the entire enterprise and supply chain. ■ Supplier Contracts ■ Blanket Purchase Orders ■ Lot Traceability ■ Two-Stage Receipting ■ Inspection ■ What-If Costing ■ Request for Quote ■ Bill of Materials (Recipe Management) ■ Engineer Change Control ■ Return to Vendor ■ Full & Partial Stock Hold ■ Work In Progress ■ Lot Traceability ■ By- & Co-Products ■ Manufacturing UOM ■ WIP Inspection ■ Manufacturing Operations Management ■ Blanket Sales Orders ■ FIFO Picking ■ Lot & Batch Tracking ■ Load Planning ■ Pricing Mechanisms ■ Customer Management ■ Contract Pricing ■ Trade Promotions ■ Return Merchandise Authorization SYSPRO FOOD AND BEVERAGE COOK BOOK| 79 Ingredient Sourcing R&D and Laboratory Production Management Inventory Management Sales & Distribution Management Customer Management Approved suppliers Supplier contract negotiation Request for quote Batch & lot control Multiple units of measure Two-stage receipting & inspection Expiry date management Quality management Ingredient testing Recipe development Recipe analysis & testing Finished product evaluation testing Sample testing from production line Compliance testing Multiple routes Costing analysis Process manufacturing Lot & batch tracking Bulk issue of ingredients Batch sizes Multiple units of measure Management of production waste Creation of by-products and co-products Quality management FIFO storage of perishables Control of lot & batch expiration date Inventory turns Management of raw material wastage Storage conditions Multiple warehouses Warehouse management Customer sales orders Blanket sales orders FIFO order picking Documentation of lot & batch expiry dates Order dispatch management Load planning Flexible pricing to sell expiring merchandise Customer order templates Promotion of new products Product merchandising Contract negotiation Special offers & promotions Contact & relationship management Returns & recalls Market Intelligence Forecasting and Planning Le ad -T im e to M ar ke t M an ag em en t SYSPRO Integration Framework | Conformance with regulatory requirements Administration | General Ledger, Cash Book, EFT, Assets, System Administration, SYSPRO Reporting Services Monitor and Effectively Manage Your Entire Supply Chain with SYSPRO SYSPRO ERP is a highly integrated information system that captures, controls, and shares data and information across the entire enterprise and supply chain. ■ Supplier Contracts ■ Blanket Purchase Orders ■ Lot Traceability ■ Two-Stage Receipting ■ Inspection ■ What-If Costing ■ Request for Quote ■ Bill of Materials (Recipe Management) ■ Engineer Change Control ■ Return to Vendor ■ Full & Partial Stock Hold ■ Work In Progress ■ Lot Traceability ■ By- & Co-Products ■ Manufacturing UOM ■ WIP Inspection ■ Manufacturing Operations Management ■ Blanket Sales Orders ■ FIFO Picking ■ Lot & Batch Tracking ■ Load Planning ■ Pricing Mechanisms ■ Customer Management ■ Contract Pricing ■ Trade Promotions ■ Return Merchandise Authorization ■ Progressive Scrap ■ FIFO Storage & Issuing ■ Lot TRaceability ■ Quality Management ■ Warehouse Management ■ Full & Partial Lot Hold 80 | SYSPRO FOOD AND BEVERAGE COOK BOOK SYSPRO: the ERP Solution with the Right Ingredients The Value of Maturity In today’s fast moving technology world, it is easy to overlook the value of experience and maturity. But it takes time and experience to develop the kind of deep, rich functionality that food and beverage manufacturers need. Because we have nearly 40 years’ experience in specializing in the manufacturing environment, we can provide you with a fully integrated solution that comes with a comprehensive set of tools specifically designed to help you plan, execute, control, streamline and expand production in your specialized manufacturing environments. SYSPRO FOOD AND BEVERAGE COOK BOOK| 81 82 | SYSPRO FOOD AND BEVERAGE COOK BOOK Solid and Secure Technology with Deployment Freedom SYSPRO ERP is built on a technology platform and tools designed to take full advantage of current technology while retaining the flexibility to adapt to your company’s specific needs. SYSPRO is committed to applying the best of new technologies to keep SYSPRO ERP users in step with the systems and facilities they need for success in the competitive world of industrial machinery and equipment manufacturing. Some companies prefer to maintain their ERP facilities in- house, using their own IT resources to support and maintain the hardware, systems and software. Other companies choose to take advantage of systems and applications “in the cloud” and dedicating internal IT resources to development work and direct user support. Many companies today find that a combination of in-house and cloud systems works best for their needs and capabilities. SYSPRO can support your needs and preferences, no matter what deployment strategy you choose: SYSPRO FOOD AND BEVERAGE COOK BOOK| 83 The full functionality of SYSPRO ERP is available with SYSPRO Cloud Services and meets the needs of manufacturing and distribution companies that require the benefits of an ERP solution but choose not to purchase and maintain hardware or manage an in-house IT department.   SYSPRO On-Premise – Traditional deployment of SYSPRO using in-house IT infrastructure, hardware and people resources to manage and maintain the system. SYSPRO Cloud Services – Building the infrastructure needed for business critical applications such as ERP can place huge demands on your IT staff and huge costs on your business. In assisting our customers in moving to the cloud the aim of SYSPRO Cloud Services is to deliver an always available, fully managed and scalable ERP solution that will enable our customers to save money, reduce their impact on the environment, and improve their IT services by removing their IT burden, allowing them to focus on their core business at a fixed monthly cost. 84 | SYSPRO FOOD AND BEVERAGE COOK BOOK Mobile-Ready SYSPRO Espresso provides access to business processes and data anywhere, anytime, on any popular device, delivering instant and secure access to key business information. The SYSPRO Espresso architecture allows developers to build custom applications using one piece of source code that can be deployed to all major mobile device platforms. The component- oriented architecture enables mobile users to tailor the user interface of SYSPRO Espresso applications themselves, without the need for development skills. Apps built with SYSPRO Espresso can address native device capabilities such as push notifications, signatures, camera and GeoLocation. Offline capability means that users can work with mobile apps even when there is no mobile or wireless signal. SYSPRO FOOD AND BEVERAGE COOK BOOK| 85 Safe and Secure Being a SYSPRO customer you can rest easy, knowing that your critical systems and data are well protected and fully backed-up, as safe from cyber-attacks as modern technologies and processes can be. High availability and failover (hot site) support are included. All SYSPRO users are protected from unauthorized access by industry-standard authentication and multi-level security. External access to data is controlled through the SYSPRO integration framework and e.net business objects, thus maintaining the SYSPRO business rules and security integrity. Electronic signatures can be configured at system, company, group, role, or operator level. You can also configure the system to maintain a transaction log for auditing purposes and activate triggers for integration with third-party systems or notification via e-mail. 86 | SYSPRO FOOD AND BEVERAGE COOK BOOK Implementing SYSPRO SYSPRO is invested in your success – we want to be your long-term partner. We understand that a well-planned and managed implementation is critical to getting the benefits you expect and need from your SYSPRO ERP system. In support of these objectives, we have developed a structured, model- driven implementation approach to help reduce the time and cost of implementation. This proven methodology encourages the adoption of best practices, fosters responsibility and accountability, and helps keep budgets and timescales on track. IDEAL, our implementation methodology, facilitates a successful implementation and a roadmap for reaping a return on investment on the project for many years to come. SYSPRO FOOD AND BEVERAGE COOK BOOK| 87 IDEAL is a scalable, structured and phased approach which consists of predefined inputs, activities and outputs that will deliver a solution which meets your objectives. The methodology is designed to provide a project that: ■ Delivers the right solution that best meets your requirements ■ Uses our experience and knowledge of best practices to your benefit ■ Provides visibility to and accountability of our activities and services ■ Uses your resources effectively ■ Empowers you and your employees to know and leverage the solution for your business ■ Scales to meet the complexity or simplicity of implementation needs and the company’s capabilities www.syspro.com © 2018 SYSPRO. All rights reserved. All brand and product names are trademarks or registered trademarks of their respective holders. SYSPRO Africa Block A Sunninghill Place 9 Simba Road Sunninghill Johannesburg, South Africa 2191 Tel: +27 (0) 11 461 1000 Email: [email protected] SYSPRO Asia 8 Eu Tong Sen Street #19-91 The Central Singapore 059818 Tel: +65 6256 1921 E-mail: [email protected] SYSPRO Europe Baltimore House 50 Kansas Avenue Salford Quays Manchester United Kingdom M50 2GL Tel: +44 161 876 4498 Email: [email protected] SYSPRO Canada Vancouver 4400 Dominion Street Suite 215 Burnaby, Vancouver British Columbia, Canada V5G 4G3 Tel: +1 (604) 451 8889 Toll free: +1 888 259 6666 Email: [email protected] USA and Americas SYSPRO USA and Americas 959 South Coast Drive, Suite 100 Costa Mesa, California, USA 92626 Tel: +1 (714) 437 1000 Toll free: +1 800 369 8649 Email: [email protected] SYSPRO Australia and Asia Pacific Suite 1102, Level 11 201 Miller Street North Sydney NSW 2060 Australia Tel: +61 (2) 9870 5555 Toll free: +1 300 882 311 Email: [email protected]