Solution enhances employee workflow while reducing costs and management overhead
Wed, 08/25/2010 - 1:36pm
The Associated Press

Mitel (http://www.mitel.com/) @ (NASDAQ: MITL), a leading provider of
unified communications
(http://www.mitel.com/DocController?documentId29559) software
solutions, today announced that Packaging Incorporated, a
geographically distributed packaging and fastener supply company, has
selected a Mitel (http://www.mitel.com/) communications solution
(http://www.mitel.com/DocController?documentId29559) to reduce
conferencing and telephony equipment costs, improve productivity, and
simplify management.

Packaging Incorporated selected the Mitel 5000 Communication Platform
(http://www.mitel.com/DocController?documentId35309) (5000 CP) and
the Mitel Applications Suite (MAS) to replace their legacy Avaya
solution. The combined Mitel (http://www.mitel.com/) solution delivers
voice, unified access to voicemail, email and fax, plus integrated web
and video conferencing and real-time presence capability.

This solution has allowed Packaging Incorporated to gain efficiencies
through streamlined employee workflow, enhanced communication channels
and simplified system management. In addition, the flexible
capabilities of the Mitel 5000 CP
(http://www.mitel.com/DocController?documentId35309) means that the
firm can leverage these enhanced IP productivity features without
having to overhaul its existing network.

From an economic standpoint, the Mitel solution has reduced
telecommunication equipment leasing costs for Packaging Incorporated
by approximately fifty percent. The single server configuration of the
Mitel 5000 CP (http://www.mitel.com/DocController?documentId35309)
with MAS drives down operating costs by bringing a smaller footprint
and reduced energy consumption to the company's server room while
simplified system management frees up resources than can be applied
elsewhere. The MAS integrated conferencing capabilities also
contribute to cost savings by reducing conferencing expenses.

"Before we'd pay nearly twice as much per month in leasing and
maintenance costs. At a fraction of the cost per month for the 5000,
Mitel was the clear winner," said Mike Sangrene, system administrator,
Packaging Incorporated. "Additionally, with our new Mitel
communications solution in place, management and employees can support
innovative workflow, and that makes a huge difference on how we run
our business".

"The Mitel 5000 CP is designed to address the dynamic needs of small
and medium businesses like Packaging Incorporated," said Paul Butcher,
president and chief operating officer, Mitel. "By adding MAS to the
package we were able to provide them with a seamlessly integrated
enterprise grade IP solution at a very compelling price point".

Integra Telecom, a Mitel Diamond authorizedPARTNER, worked with Mitel
and Packaging Incorporated to design and implement the solution.

About the Mitel 5000 CP and MAS

The Mitel 5000 CP, an open, standard-based solution, delivers a full
suite of embedded applications to get small businesses' communications
up and running in one day. Ideal for businesses up to 250, the 5000 CP
is designed to simplify individual communications, accelerate
information flow throughout the organization, and automate common
processes.

For businesses that require enhanced unified communications
functionality, the Mitel Applications Suite delivers business critical
applications such as audio and web conferencing, unified messaging,
speech-enabled auto-attendant, mobility, teleworking, informal contact
centers, and business reporting.

To read the full case study visit:
http://www.mitel.com/resources/1162_6690-51016353RA-EN_LR.pdf
(http://www.mitel.com/resources/1162_6690-51016353RA-EN_LR.pdf)

About Packaging Incorporated

Based in Eden Prairie, Minnesota, Packaging Incorporated provides
packaging and fastening products to manufacturing, industrial,
packaging, printing, and construction companies to keep them supplied
and to develop innovative solutions. www.packagingincorporated.com
(http://www.packagingincorporated.com/)

About Mitel

Mitel Networks (NASDAQ: MITL) is a global provider of business
communications solutions and services, consisting of unified
communications and collaboration software applications, IP telephony
platforms, mobility applications and managed and network services.
Mitel enables businesses of all sizes to move beyond basic fixed
telephony tools toward integrated multi-media collaboration solutions,
accessible from anywhere, helping to improve performance, gain
competitive advantage, and reduce costs. Mitel's global headquarters
are in Ottawa, Canada, US headquarters are in Chandler, Arizona and
EMEA headquarters are in Caldicot, UK, with offices, partners, and
resellers worldwide.

Mitel and the Mitel logo are registered trademarks of Mitel Networks
Corporation.

All other trademarks are the property of their respective owners.

MITL-C

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