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Toyota Halts Production At 6 American Plants
By Dan Strumpf, AP Auto Writer
Manufacturing.Net - January 27, 2010

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NEW YORK (AP) -- Toyota's suspension of U.S. sales on an unprecedented scale to fix faulty gas pedals deals a blow to the automaker's reputation for quality and came amid intense pressure from the Obama administration.

Toyota Motor Corp. announced late Tuesday it would halt sales of some of its top-selling models to fix gas pedals that could stick and cause unintended acceleration. Last week, Toyota issued a recall for the same eight models affecting 2.3 million vehicles.

Toyota is also suspending production at six North American car-assembly plants beginning the week of Feb. 1. It gave no date on when production could restart.

The Obama administration said it pressed Toyota to protect consumers who own vehicles under recall and to stop building new cars with the problem.

Transportation Secretary Ray LaHood told WGN Radio in Chicago that "the reason Toyota decided to do the recall and to stop manufacturing was because we asked them to."

LaHood said the department urged the company to act and credited Toyota for going "a step above" by stopping production.

David Strickland, the administrator of the National Highway Traffic Safety Administration, told reporters in Washington that the Transportation Department had been in regular communication with Toyota about the recall. He said the company's decision to stop selling the vehicles was "an aggressive one and one that is the legal and morally correct thing to do."

"Toyota was complying with the law. They consulted with the agency. We informed them of the obligation and they complied," Strickland said. Strickland wouldn't address why Toyota failed to stop selling the vehicles five days earlier when it announced the recall.

The suspect parts are made by a U.S. supplier, but they are also found in its European-made vehicles, an official with the automaker said Wednesday. Toyota said it hasn't decided what to do there.

The supplier is CTS Corp., based in Elkhart, Ind., and the problem part was manufactured at its plant in Ontario, Canada, according to a report Toyota handed to the U.S. National Highway Traffic Safety Administration last week.

CTS has not replied to a request for comment sent earlier this week.

Toyota's report says it first received reports in March 2007, of gas pedals being slow to come back in the Tundra pickup, and fixed the problem in February 2008.

Starting in December 2008, similar problems were reported in Europe with the Aygo and Yaris models. Toyota said it lengthened a part and changed the material to fix the problem, starting in August 2009.

The latest problem emerged in North America, culminating in the decision for the recall earlier this month, Toyota said in the report.

The timing of the recall and production suspension could not be worse for Toyota. Two years ago, the company beat out General Motors Co. to become the world's largest automaker. Now just weeks into 2010, it is stopping some sales in its biggest market, the U.S., at a time when it desperately needs to sell cars here after reporting its first-ever annual loss last year.

The sales and production halt involves several best-selling U.S. models, including the Camry and Corolla sedans and the RAV 4 crossover, a blend of an SUV and a car. RAV 4's sales surged last month.

In addition, the problem could spread to Europe, where a similar accelerator part is being used, said Toyota spokeswoman Ririko Takeuchi. She declined to give the number of vehicles affected. The company was studying possible responses there, including a recall, she said.

"For Europe, the number and models potentially concerned are under evaluation," said Philippe Boursereau, spokesman for Toyota France.

John Wolkonowicz , a longtime auto analyst with IHS-Global Insight, said Toyota is fortunate in that it has a loyal customer base -- primarily baby booners who have been buying Toyotas for decades. That, he said, will help minimize the sales impact in the short term.

"But it will further impede their ability to get the younger buyers that they so dearly want to get into the Toyota fold," Wolconowicz said.

Toyota has said it was unaware of any accidents or injuries due to the pedal problems associated with the recall, but could not rule them out for sure.

The sales halt calls into question the aggressive growth strategy pursued under former President Katsuaki Watanabe, a cost-cutting expert, who led the Japanese automaker to the No. 1 spot in global vehicle sales in 2008, analysts say.

Hitting that milestone coincided with a 437 billion yen ($4.86 billion) loss during its last fiscal year, marking the worst performance in the company's 72-year history.

The automaker said the U.S. sales suspension includes the following models: the 2009-2010 RAV4, the 2009-2010 Corolla, the 2007-2010 Camry, the 2009-2010 Matrix hatchback, the 2005-2010 Avalon large sedan, the 2010 Highlander crossover, the 2007-2010 Tundra pickup and the 2008-2010 Sequoia large SUV.

"This action is necessary until a remedy is finalized," said Bob Carter, Toyota's group vice president and general manager.

Toyota spokesman Mike Goss said most workers were expected to be at their jobs during the assembly line shutdown. Workers will receive additional training or work on improvements to their assembly processes. They can also take vacation or unpaid leave, he said.

About 300 workers who build V8 engines at a Toyota plant in Huntsville, Ala., will be affected, said Stephanie Deemer, a spokeswoman for the plant. Goss said the shutdowns will also affect engine plants in Georgetown, Ky., and Buffalo, W.Va.

Toyota dealers said they were concerned the move would hamper sales. They hoped parts to fix the problem could be distributed quickly.

John McEleney, who owns a Clinton, Iowa, Toyota dealership, said the sales stoppage affects about 60 percent of the inventory on his lot. He said he was hopeful Toyota would come up with a fix soon -- especially because the longer a vehicle stays on a dealer lot, the more money a dealer pays in interest fees.

"Short term, it's goign to be difficult," he said. "It will certainly set us back, but I think the impact will be very short lived."

Mamoru Katou, analyst at Tokai Tokyo Research, said Toyota was likely reorganizing production plans, such as switching suppliers, and shipping in parts from Japan.

"The problem is extremely serious," said Katou. "The models are precisely those Toyota had been preparing to sell in big numbers."

Toyota expects to sell 2.19 million vehicles in North America in 2010, up 11 percent from 2009, according to sales targets released Tuesday. Globally, Toyota said it was planning sales of 8.27 million vehicles this year, up 6 percent from 2009.

But those numbers have not figured in the U.S. sales stoppage, Takeuchi said.

The automaker's problems in the U.S. may be an extension of the spate of quality problems that plagued Toyota several years ago in Japan, its home market, during the aggressive growth strategy pursued under Watanabe.

In 2006, the Japanese government launched a criminal investigation into accidents suspected of being linked to vehicle problems, though nobody was charged. Watanabe later acknowledged overzealous growth was behind the quality problems.

Watanabe was replaced last year by Akio Toyoda, the grandson of Toyota's founder.

Tuesday's announcement follows a larger U.S. recall months earlier of 4.2 million vehicles because of problems with gas pedals becoming trapped under floor mats, causing sudden acceleration. That problem was the cause of several crashes, including some fatalities.

About 1.7 million vehicles fall under both recalls.

The auto company said the sales suspension wouldn't affect Lexus or Scion vehicles. Toyota said the Prius, Tacoma, Sienna, Venza, Solara, Yaris, 4Runner, FJ Cruiser, Land Cruiser and select Camry models, including all Camry hybrids, would remain for sale. Those vehicles contain gas pedals produced by a different North American supplier from the one whose parts are invovled in the current sales halt, Toyota has said.

Toyota sold more than 34,000 Camrys in December, making the midsize sedan America's best-selling car. It commands 3.4 percent of the U.S. market and sales rose 38 percent from a year earlier. Sales of the Corolla and Matrix, a small sedan and a hatchback, totaled 34,220 last month, with 3.3 percent of the market and sales up nearly 55 percent from December of 2008.

Associated Press Writers Yuri Kageyama in Tokyo, Greg Keller in Paris, Ken Thomas in Washington and Tom Krisher in Detroit contributed to this report.


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Toyota Gas Pedals  1/27/2010 9:34:00 AM
So Toyota is not so invincible after all...
Toyota Recall  1/27/2010 11:45:00 AM
Based on what I've read it sounds more like a TOYOTA DESIGN PROBLEM than a supplier quality problem. Any more details avaiable?
Been at CTS  1/27/2010 11:59:00 AM
I had been at CTS for a year, watching them doing testing of thier products. Documentations are not followed thru to correct the problems, so it just grew bigger and accidents happened. I am sorry that I could had blew the whistle.
Toyota Recall  1/27/2010 12:03:00 PM
Large errors are one problem of being a large company. The Big 3 have had their full share of the same. Not to shift the blame away from Toyota, though. They need to make things right and that appears to be what they are trying to do. The supplier likely made exactly what was required of them. I hope this does not take them down. I believe Elkhart, IN has a high rate of unemployment already. Didn't the president make some kind of point there? On a positive note, it sounds like the idled workers will continue to report to work, which is good for them.
Toyota recall - sticking gas pedal  1/27/2010 12:03:00 PM
To have a massive recall in this economy speaks volumes about Toyota's commitment to quality first.
Toyota Quality?  1/27/2010 12:05:00 PM
Sounds like it's time for a Kaizen event!
Pedal problem  1/27/2010 12:12:00 PM
My understanding is that Lexus cars were affected as well...the Lexus ES350 (just a rebadged Camry) was the car a guy out west died in a fiery crash when his car accelerated to 120mph and he crashed due to the pedal sticking? These are all electronic pedals, I believe, with no throttle cable. Not the first Toyota safety issue...there was a problem with defective seat belts in Toyota trucks that only came out when a whistle blower spoke out about it... Consider a Honda or a Ford. I agree that this sounds like a Toyota design problem and not a supplier quality problem.
Typical..  1/27/2010 12:12:00 PM
Blame a "US" supplier. Since when do we do anything but "assemble" these cars. I can see the spin already happening so that in the end its not really their fault it's the US! If Ford & GM don't jump on this they will never have a chance at recovering lost market share to Asia.
What about the floor mats?  1/27/2010 12:18:00 PM
I thought they said originally that the floor mats were causing this problem. Now it looks like they have quite a bit of egg on their faces. Also sounds like they have an ego problem owning up to their mistake(s).
toyota recalls  1/27/2010 12:20:00 PM
I continue to be committed to the very fine Toyota brand. My experience is one that knows Toyota will stand along side their product line and do the right thing. My next car will be one of the very fine Toyota products! Hang in there Toyota.
Toyota Recall  1/27/2010 12:23:00 PM
Does anyone know if the Pontiac Vibe (copy of the Matrix) has the same issues??
Toyota Recall  1/27/2010 12:24:00 PM
If this is a design problem and CTS is keeping silent out of loyalty to their customer, it'll be interesting to see what Toyota says publically about fault. The mention of them bringing in Japanese parts is especially interesting. Certainly they would trash their own moral standing...at least in the business world...if they untruthfully imply that American-vendor quality was the primary problem, thereby proverbially throwing CTS under the bus, in order to save their own marketing position.
Toyota Recall  1/27/2010 12:52:00 PM
I have to commend Toyota for taking the high road on this one. Just in case anyone owns one of these cars and has a problem with the throttle, If the gas pedal sticks, shut the key off! Simply click the key one notch to the rear and the engine will stop. You can coast off to the side of the road and call for help.
typical?  1/27/2010 12:54:00 PM
Ford & GM have had enough of their own problems & recalls to know better than to jump on this for their own marketing purposes. Toyota hasn't said anything publically about this being the "fault" of the supplier, CTS was only mentioned in the NHTSA report. No one is being thrown under the bus. If Toyota is bringing in components from a Japanese supplier at this point, it is probably only to relieve the capacity constraints the current supplier has, or until the tooling can be changed/corrected to a better design.
Recall  1/27/2010 12:58:00 PM
Interesting comments - if this was a US mfr., there would be the usual comments about the "greedy corporate titans", "lazy union workers don't care" and how the cars are "nothing but junk" and "I'll never buy another one". When it's Toyota, people seem willing to forgive and forget, even though they appeared to try and hide the seriousness of the issue initially. Why the double-standard??
At least they are acting  1/27/2010 1:13:00 PM
Toyota is proactive in fixing the problem, unlike Ford and the exploding gas tank on the Ford Pinto.
Re: Pontiac Vibe...  1/27/2010 1:22:00 PM
The Vibe is affected in the recall. Saw it this morning on Fox Cable news from their automotive reporter.
...lengthened a part and changed the material to fix the problem...  1/27/2010 1:30:00 PM
This statement would tend to lead one to believe that the "U.S. Supplier" had nothing to do with this problem. Unless, of course, they were design responsible. The length spec change or material spec change would be engineering dictated. I doubt a couple of .001"s in length made an impact. Those are both design changes and as ANY automotive supplier worth his salt knows, you don't change ANYTHING without notification and both of those would have been MAJOR changes. I'm just surprised the DFMEA didn't address this defect. How could this have been missed?
Toyota Recall   1/27/2010 1:31:00 PM
Three things in particular caught my attention in this article. 1. Toyota's suspension of U.S. sales on an unprecedented scale to fix faulty gas pedals deals a blow to the automaker's reputation for quality and endangers its fledgling earnings recovery and "The problem is extremely serious," said Katou. This underscores Toyota's commitment to quality. 2. The sales halt calls into question the aggressive growth strategy pursued under former President Katsuaki Watanabe, a cost-cutting expert. It's very rare that cost cutting results in product quality improvement. It may improve the bottom line but at what expense ? 3. Toyota spokesman Mike Goss said most workers were expected to be at their jobs during the assembly line shutdown. Workers will receive additional training or work on improvements to their assembly processes. They can also take vacation or unpaid leave, he said. Gee, a company that cares about it's employees, a rarity these days. I think Toyota has done a fine job of acknowledging the issues it faces and will reap the rewards it so deserves.
Toyota Recall  1/27/2010 1:38:00 PM
Proper statistical analysis, should have shown if certain makes and models were more likely to be involved in accidents. The root cause should have been investiagted from there.
RE: Ford & Exploding gas tank!  1/27/2010 2:02:00 PM
Park YOUR car, built with a gas tank between the differential and rear bumper, on a highway overpass, in a driving lane, then let it get hit by a semi in the rear at 65 mph and see what your car does! (DON'T BE IN IT AT THE TIME!) SO tired of the LAME BS on the Pinto. EVERY vehicle made back then had the gas tank in the same place. Any of them would have done the same thing. Pinto just got it FIRST! Blah, blah, blah!!!! (I worked for Ford then, give me a break!)
Suppliers  1/27/2010 2:06:00 PM
Anyone who has EVER had to deal with TOYOTA as a supplier of anything automotive knows that IF the product was "out of spec" It would NOT have made it to the assembly line for long. Even if CTS was at fault ( probably not)...Toyota's' inspection team failed miserably. To busy "lean Manufacturing" to catch it i guess.
Toyota quality no better than US automakers  1/27/2010 2:22:00 PM
Maybe americans will see that Toyota is no better than GM, Chrysler and Ford. They all have high quality. I'm just tired of people thinking that the foreign cars are any better than our own!
Toyota Not Quick on Fixing Problem  1/27/2010 3:52:00 PM
Look at the list of cars on the recall list one is from 2004-2009. Does this mean they have known about this problem for sometime. Earlier accidents where all said to be driver error. They are no better than any company trying to hide a problem. If you look they forcast a loss in Dec. 2009 for the uop coming year. I knew then this was not just a floor mat problem.
Toyota work stoppage  1/27/2010 4:25:00 PM
Remember, six "North American" plants doesn't mean Six American plants. Although the article is vague, it means that some of those plants and jobs are likely in Canada or Mexico. Since those plants don't necessarily support American jobs, I would be much more interested in how many American plants and American jobs are affected. "North American" means little to me when "American" jobs are moved to Mexico, creating that euphemism. Note: I wanted to underline the word "north" for emphasis, but the comment format wouldn't let me do that!
Quality Reputation Must be Earned  1/27/2010 4:46:00 PM
Toyota earned it's reputation for quality over the last 50 years, while Detroit earned their reputation over the sam period. It's going to take a long time of consistent performance to change either's current reputation.
Toyota work stoppage  1/27/2010 5:10:00 PM
"Remember, six "North American" plants doesn't mean Six American plants. Although the article is vague, it means that some of those plants and jobs are likely in Canada or Mexico. Since those plants don't necessarily support American jobs," Buddy, get your head out of the sand. The North American economic fabric is so intertwined in so many sectors that a sneeze anywhere causes the flu somewhere else and it's been like this for many years.
Shutdown hard on suppliers  1/27/2010 5:47:00 PM
Since everyone uses JIT manufacturing, the Toyota suppliers will shutdown when the manufacturing lines at Toyota stop unless they can switch to building subassemblies going to another automaker. Unfortunately that means higher unemployment in the short term. Kudos to Toyota for not laying off their own people until this problem is fixed. Given the fact these are electronic accelerators, I won't be surprised if root cause is a software bug. Flaky software is extremely hard to detect/fix.
Remember Audi's unintended accelleration?  1/27/2010 9:17:00 PM
and the Dell battery recall a few years ago?? these types of problems are common with complex manufacturing, and sh** happens to .01% of the finished product no matter whether it is a car or a refrigerator. Lets get past the rhetoric, class action suits and media bandwagon, and see the truth. Thank God that Audi survived the lynching; I sold my 4Runner a few years ago and now drive an A4.
Gas Tanks and reputations  1/28/2010 12:15:00 AM
And let us not forget the facts of the out of control Lexus...which rolled over and the gas tank "exploded" burning the occupants as well as the car. The Pinto fire deal was an isolated incident at a time when even the media was looking for something to report on except the war. The Toyota situation is apparently manufacturer-wide in scope, and has been going on for more than six model years in some cases. And given that the throttles in at least some of these cars are electronic, please tell me why they could not be programmed to be over ridden by the brake application? That is just poor design. Ford doesn't have that problem with their drive-by-wire throttle and auto transmission selector system!
RE:Toyota Recall  1/28/2010 7:29:00 AM
I would not turn of the key, but put the vehicle in neutral, move to a safe stopping point then turn of the the key. If the engine is not running you may not have power brake or power steering. The engine may rev but the rev limiter should kick in.
Toyota Recall  1/28/2010 9:57:00 AM
I find it interesting that it took an additional 5 days to stop production in the us after the Obama Admin asked them to keep Americans safe. As a GM salaried retiree, I just can't help but savor the story of Toyota faultering. I hope Toyota was design responsible and that there will be some US jobs created to produce the new parts and the labor necessary to track and retrofit all the vehicles. Maybe Obama can keep track of the number of jobs affected by the recall and refer to the figures in his next speech. I do believe the fallout will be with the other US suppliers that will be shut down due to the production halt. The trickle down effect, so unfortunate for the other part suppliers. You try your best and then something like this brings you down. I hope those suppliers have some sort of clause in their contracts with Toyota to protect them. Does anyone know?
Toyota Recall  1/28/2010 10:33:00 AM
Toyota is taking care of business by demonstrating their desire to remedy the problem. I will remain a loyal Toyota customer.
PONTIAC VIBE GAS PEDAL  1/28/2010 11:32:00 AM
THE GAS PEDAL ON MY VIBE SUDENLY BECOMES NON RESPONSIVE. REPLACED COMPUTOR. THIS CORRECTED PROBLEM
Toyota Problem  1/28/2010 12:32:00 PM
Comes as no surprise to me that T is in hot soup. I pity the stupidity of Toyota Loyalists. Their lean manufacturing has seen its demise with uncontrolled over ambitious growth. Simple logic - what part of this can't the T loyalists understand.
RE: At least they are acting  1/29/2010 9:39:00 AM
The Pinto was 30-40 years ago. What about Ford's Firestone tire recall? Ford was very proactive in addressing that issue. Get out of the 70's and into the 21st century.


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